Association of Professional Rental Organizations (APRO)

Rent-to-Own 101

New to rent-to-own? Explore the basics to understand how it works and why it matters to millions of Americans.

What Happens If You Miss a Rent-to-Own Payment?

Last Updated on April 29, 2026

If a customer misses a Renewal Payment in a Rental-Purchase Agreement, the agreement may pause or the item may be returned, depending on the situation. Many state rent-to-own laws provide Reinstatement rights that allow customers to resume the agreement within a defined period of time and continue making payments toward ownership.

Missing a Payment in a Rental-Purchase Agreement #

Like many types of agreements that involve scheduled payments, rental-purchase agreements require customers to make payments according to a defined schedule.

Payments are typically made:

  • Weekly
  • Biweekly
  • or Monthly

If a customer misses a scheduled payment, the next steps depend on the specific terms of the agreement and the laws of the state where the transaction occurs.

Because rental-purchase agreements are structured as leases rather than loans, the process for handling missed payments is different from traditional credit arrangements.

Possible Outcomes After a Missed Payment #

If a payment is missed, several outcomes are possible depending on the circumstances.

Continuing the Agreement #

In many cases, customers may be able to bring the account current by making the missed payment and continuing the Rental-Purchase Agreement.

This allows the customer to keep the item and continue making payments toward ownership.

Returning the Item #

If the customer decides not to continue the agreement, the item may be returned.

Because rental-purchase agreements are structured as rental arrangements, returning the product typically ends the agreement, and future payments are no longer required.

Reinstatement Rights #

Many states have Reinstatement provisions in their rent-to-own laws.

These provisions allow customers who have missed payments or returned an item to resume the original agreement within a defined time period.

Reinstatement rights may allow customers to:

  • Recover the same item if it is still available
  • Receive a comparable replacement item
  • Continue making payments toward ownership

The exact rules vary by state, but these laws are designed to provide flexibility for consumers who experience temporary interruptions in payments.

Why Reinstatement Exists #

Reinstatement provisions recognize that many households experience temporary financial interruptions.

Instead of permanently ending the transaction after a missed payment, Reinstatement laws provide a structured way for customers to resume the agreement if they choose.

This approach helps preserve flexibility within the rent-to-own model.

Real-World Example #

Consider a customer renting a washer and dryer.

If the customer misses a payment due to an unexpected expense, the dealer may allow the customer to bring the account current and continue the agreement.

If the appliances are returned, state Reinstatement laws may allow the customer to resume the agreement within a defined time period and continue working toward ownership.

This process helps ensure that temporary setbacks do not necessarily prevent customers from completing their agreements.


Frequently Asked Questions #

What happens if you miss a rent-to-own Renewal Payment? #

If a payment is missed, the customer may be able to bring the account current, return the item, or reinstate the agreement depending on the circumstances and state law.

Does missing a Renewal Payment end the Rental-Purchase Agreement automatically? #

Not necessarily. In many cases, customers can resume the agreement by making the missed payment or using Reinstatement rights provided under state law.

What is Reinstatement in rent-to-own? #

Reinstatement allows a customer to resume a Rental-Purchase Agreement after missing renewal payments or returning the item.

Many state laws provide Reinstatement rights that allow customers to continue the agreement within a specified time period.

Can rent-to-own customers still obtain ownership after missing a Renewal Payment? #

Yes. If the agreement is reinstated or brought current, customers can continue making payments toward ownership.


Related Topics #

To explore the rent-to-own model in greater detail, see these educational resources:

Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.