Association of Professional Rental Organizations (APRO)

Rent-to-Own 101

New to rent-to-own? Explore the basics to understand how it works and why it matters to millions of Americans.

Who Uses Rent-to-Own

Last Updated on April 29, 2026

Rent-to-own (also known as Lease-to-Own) is used by a wide range of consumers who value flexibility, control, and immediate access to durable household goods, including those who prefer not to use traditional credit as well as those who may not qualify for it.

A Broader View of Rent-to-Own Customers #

Rent-to-own is often narrowly described as a product used only by consumers with limited income or credit. That description is incomplete.

In reality, rent-to-own serves a diverse set of customers across different income levels, life stages, and financial preferences. What connects these customers is not a single demographic category, but a shared interest in flexibility, choice, and control over financial commitments.

Consumers Who Value Flexibility #

Many customers choose rent-to-own because it allows them to adapt to changing circumstances.

Unlike traditional financing, rent-to-own does not require a long-term obligation. Customers can continue, return, or adjust based on their needs over time.

This flexibility is particularly valuable for people who:

  • Expect changes in income or expenses
  • Prefer not to commit to long-term contracts
  • Want the ability to change course without penalty

For these customers, rent-to-own is not a last resort. It is a preferred structure.

Subscription-Oriented Consumers #

Consumer behavior has shifted significantly in recent years. Many people now prefer access models over ownership models.

Examples include:

  • Streaming services
  • Software subscriptions
  • Ride-sharing and short-term access services

Rent-to-own fits naturally within this broader shift. It allows customers to use products while maintaining the option to own them later, without requiring that decision upfront.

For consumers accustomed to subscription-based services, rent-to-own can feel familiar and intuitive.

Credit-Averse Consumers #

Some customers actively avoid traditional credit, even when it is available to them.

These customers may prefer to:

  • Avoid interest and debt
  • Avoid credit checks or reporting
  • Maintain financial independence
  • Keep obligations short-term and flexible

For these consumers, rent-to-own provides a way to obtain needed goods without entering into a credit-based relationship.

Credit-Constrained Consumers #

Rent-to-own also serves customers who may not have access to traditional financing.

This can include individuals who:

  • Have limited or no credit history
  • Are rebuilding credit
  • Do not meet traditional lending requirements

For these customers, rent-to-own provides access to goods that might otherwise be difficult to obtain.

Importantly, this is only one part of the customer base — not the entire story.

Consumers in Transition #

Many rent-to-own customers are navigating periods of change.

These situations can include:

  • Relocating or moving households
  • Starting a new job
  • Recovering from a financial disruption
  • Temporary living arrangements

During these periods, flexibility matters more than long-term commitment. Rent-to-own allows customers to meet immediate needs without locking into permanent decisions.

Consumers Who Prioritize Access Over Ownership Timing #

Not all customers prioritize immediate ownership. Some prioritize immediate use.

Rent-to-own allows customers to:

  • Obtain products when needed
  • Decide later whether ownership makes sense
  • Align decisions with their financial situation over time

This approach reflects a broader shift in how consumers think about ownership and timing.

Moving Beyond a Single Narrative #

Reducing rent-to-own customers to a single stereotype overlooks the full range of reasons people choose the model.

Rent-to-own serves:

  • Customers who prefer flexibility
  • Customers who avoid traditional credit
  • Customers navigating life transitions
  • Customers who value access over obligation

Understanding this broader picture is important for accurately describing how the model is used in practice.


Frequently Asked Questions #

Is rent-to-own only for people with poor credit? #

No. While rent-to-own can serve customers without access to traditional credit, it is also used by consumers who prefer flexibility and want to avoid long-term financial obligations.

Why would someone choose rent-to-own instead of financing? #

Some customers prefer not to take on debt or interest, while others value the ability to return products or adjust their plans over time.

Do higher-income customers ever use rent-to-own? #

Yes. Customers across income levels may choose rent-to-own when flexibility, timing, or control over commitments is a priority.

Is rent-to-own becoming more common with subscription-style behavior? #

Yes. As consumers become more familiar with flexible, subscription-based models, rent-to-own aligns with those preferences by offering access with optional ownership.


Related Topics #

To explore the rent-to-own model in greater detail, see these educational resources:

Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.