Association of Professional Rental Organizations (APRO)

RTO World 2026 In Review

RTO World 2026 brought the rent-to-own community together in West Palm Beach, Florida, for four days of big ideas, meaningful connections, industry recognition, and plenty of memorable moments. Through dynamic education, candid conversations, a bustling tradeshow floor, and celebrations of the people moving RTO forward, this year’s event showed what can happen when the rent-to-own industry comes together.

Relive RTO World 2026 with event highlights, education session recordings, videos and photos from throughout the week, and a look at the sponsors whose support helped make it all possible.

Event Highlights

Catch up on the stories and moments that defined RTO World 2026. These recap articles showcase how the rent-to-own industry is innovating, collaborating, and moving forward together.

Revisit the Education Sessions

Revisit RTO World 2026’s top sessions anytime. Learn from industry leaders and share practical insights with your whole team to keep growing your business.

If you’re not already logged in with your APRO member credentials, you will need to do so to access the recordings. If you don’t have credentials yet, you may request a login here.

If you need help, please feel free to email us at info@rtohq.org.

2026 Hall of Honor Inductees

From decades of service to the achievements of emerging leaders, RTO World 2026 celebrated the people and state associations making a lasting difference in rent-to-own. Join us in recognizing this year’s Hall of Honor inductees and award recipients for their leadership, dedication, and contributions to our industry.

Meet the Winners

Behind every honor is a story worth sharing. Explore this year’s winners below to learn about their accomplishments and watch their acceptance videos.

Bill French

Bill French

Lifetime Achievement Award

Read Story

Dennis Shields

President's Award of Excellence

Read Story

Strong Family

Rental Dealer of the Year

Read Story

Pete
Shau

Heritage Award

Read Story

Ryan
Krass

Vendor of the Year

Read Story

Lauren Talicska

Lauren Talicska

Emerging Leader Award

Read Story

Mark Connelly

Mark Connelly

RTO Tiger Award

Read Story

Tulisha Wendele

Tulisha Wendele

Award of Honor

Read Story

Illinois RDA

Legislative Advocacy Award

Read Story

Tennessee RDA

State Association of the Year

Read Story

FL, IA-NE, MO, OH, PA, & TN RDAS

President's Circle Award

Read Story

RTO World 2026 Video Recap

Voices of RTO World

RTO World Gives Back:
$81,000+ Donated

You’re Missing Out:
Fresh Ideas. Lasting Connections.

Every Level of the Store:
Learning for Your Whole Team

Bring Your Team:
Why We Come Together

Take Home:
Fresh Ideas. Real Connections.

Share What Works:
Growing Stronger Together

Grow as a Leader:
Why We Come Together

My First Time Speaking:
Conversations That Matter

It’s About the Customer:
Better Ideas. Better Service.

Vendor Playbook:
Make the Most of RTO World

Why We Support RTO World:
Stronger Industry Connections

Keep Showing Up:
Building Lasting Relationships

RTO World Daily Hype Reels

Day 1 Highlights:
Legal Summit, Women’s Forum, & Vendor Speed Dating

Day 2 Highlights:
Unstoppable, Education Sessions, Awards, & The Hot Show

Day 3 Highlights:
Trade Show Day in
West Palm Beach, Florida

Thank You, RTO World 2026 Sponsors!

Upcoming Events



Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.