Association of Professional Rental Organizations (APRO)

2026 RTO Tiger Award: Mark Connelly

(L to R) Outgoing APRO Board President Dan Fisher, John Cleek, Jr., 2026 RTO Tiger Award Recipient Mark Connelly, and APRO CEO Charles Smitherman.

Mark Connelly has spent nearly four decades in rent-to-own, building businesses, strengthening state associations, and showing up wherever the industry has needed his experience and support.

APRO recognized Connelly, Partner and Executive Vice President of Mergers and Acquisitions for Arona Corporation dba Arona Home Essentials, with the 2026 RTO Tiger Award during the APRO Awards Luncheon & Business Meeting at RTO World 2026 in West Palm Beach, Florida.

Presented by John Cleek Jr., the RTO Tiger Award honors the legacy of his late father, “Tiger” John Cleek, a longtime APRO leader who served 14 years on the APRO Board of Directors, including two years as president, and founded APRO’s State Association Coordination Committee.

The award recognizes exceptional leadership and service, particularly an individual who has strengthened state associations and supported the industry’s grassroots advocacy efforts.

That connection made the recognition especially meaningful for Connelly.

“The name on this award probably means more to me than anything else,” Connelly said in his acceptance remarks. “A lot of respect and love and admiration for that guy, that family.”

Connelly described Tiger and his family as close friends and mentors and reflected on the personal relationship the two families shared.

“I miss that guy,” Connelly said.

Connelly’s own rent-to-own career began in 1989 after his service as a U.S. Marine Corps officer. He entered the industry with Remco and moved quickly through positions including manager trainee, store leadership, and regional management.

His career later included leadership roles with ColorTyme, Renter’s Choice, and Rent-A-Center before he joined Arona in 2003. Over the years, Connelly has worked in organizations ranging from major national operators to franchise and independent businesses, giving him experience across multiple sides of the rent-to-own industry.

His involvement with APRO grew along with that career.

Connelly served on the APRO Board of Directors and was APRO President from 2016 to 2017. Today, he remains active in APRO leadership and serves as Chairman of the State Association Committee, continuing work closely connected to the state association efforts Tiger championed.

State-level involvement has also been a consistent part of Connelly’s service to the industry.

He remains a board member of the Iowa-Nebraska Rental Dealers Association (INRDA) and helped bring the Iowa and Nebraska associations together. He has also participated for years with rental dealer associations in Missouri, Illinois, and Florida.

For Connelly, supporting those organizations is not simply another industry responsibility.

“In any state we have stores, all of our stores are members,” he said during his acceptance remarks. “Just get involved. It’s a pleasure for me to get involved. I think it’s a responsibility for all of us to get involved.”

That philosophy has carried into his federal advocacy work as well. Connelly has regularly participated in APRO’s Legislative Conference in Washington, D.C., joining other RTO leaders in representing the industry.

When presenting the award, Cleek highlighted Connelly’s 37 years in rent-to-own, his journey through industry leadership, his service as an APRO president, and his continued willingness to represent RTO when called upon.

For Connelly, however, receiving an award bearing Tiger’s name brought those decades of involvement back to something more personal: relationships, mentorship, and a shared belief that the industry becomes stronger when its members participate.

“It’s an amazing award,” Connelly said. “I’m honored to receive it.”

The 2026 RTO Tiger Award recognizes Connelly for a career of leadership and a longstanding commitment to the state associations, advocacy efforts, and industry organizations that bring rent-to-own professionals together.

Watch the Acceptance Video on YouTube


About Arona Home Essentials

Arona Home Essentials is a national rent-to-own dealer with more than 50 locations across the United States. The company offers furniture, electronics, appliances, tires, and other home essentials through flexible weekly, biweekly, and monthly rental-payment options. Arona Home Essentials has been an APRO member since 2004.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.