Association of Progressive Rental Organizations

APRO Scholarship Star: Erin Reed

APRO Scholarship recipient Erin Reed

For more than a dozen years, the APRO Charitable Foundation has annually provided scholarships to rent-to-own professionals and their families. APRO members have contributed generously to the APRO Scholarship Fund – awarding 447 scholarships totaling $1,001,750 to date – empowering students connected with RTO to pursue college degrees and successful futures.

Illinois State University senior Erin Reed – one of this year’s 29 deserving APRO scholarship recipients – has been following her calling to teach since she was a young child, instructing an intent lineup of her plush animals from her small art easel.

“I’ve always known I wanted to be a teacher,” Erin says. “I’ve taught Sunday School at our church, mentored and tutored children in lower grades, and volunteered with children at every opportunity to do so. I’ve been pursuing this career my whole life.”

Rent-to-own has been another almost-lifelong constant for 21-year-old Erin; her dad Matt Reed has been in the industry for about 20 years, with the past 16 at Action Development Corporation, dba Aaron’s Sales & Lease Ownership. Today, Matt serves as General Manager of the franchise’s Decatur, Illinois store.

“RTO was a special part of my childhood,” recalls Erin. “I loved it whenever my mom and I were out and about shopping on a Saturday and we swung by the store. Aaron’s cares for their employees and has taken good care of my family through my dad’s hard work. I’ve always had everything I ever needed, and I’m forever grateful for that.”

Rent-to-own also played a key role in shaping Erin’s values as she grew up; during store visits, she witnessed a broad spectrum of customers coming in and how the employees interacted with them.

“People came in to make their payments, and they began talking about their lives,” Erin remembers. “They talked about hard times they were dealing with or good news they were excited to share. I got to see firsthand the incredible impact RTO was making on their lives and hear directly how grateful they were for Aaron’s.”

At a local Circle K convenience store, folks frequently stop Erin and her dad to chat, and to thank Matt for helping them out in difficult situations. One memorable example is a longtime Aaron’s customer who lost her husband suddenly and didn’t know how she was going to pay for his funeral, much less their Aaron’s payments.

“My dad let her know that because she was an Aaron’s Club member, everything would be paid for fully, says Erin. “And he offered her our church – for free – for her husband’s service. That’s the kind of connections and relationships Aaron’s helps build and create.”

Witnessing how rent-to-own helps lower-income families get the same sort of furniture, appliances, and electronics as retail-purchasing customers has also inspired Erin in her approach to classroom teaching.

“As an elementary school teacher, my number one goal will be to help give everyone an equal opportunity to learn,” she affirms. “I believe inclusive education is essential, and I aim to meet the needs of every student in every way possible, both in and out of the classroom. Students should be seen, safe, and appreciated at school as well as at home.”

Erin will graduate with her bachelor’s degree in Elementary Education – with endorsements in English as a Second Language, Special Education, and Reading – next spring, and is set to get married next summer. Erin says her APRO scholarship is a true blessing, helping resolve some of her student debt while she plans for her wedding.

Erin is happy to be facing some extraordinary new eras of her life – and honestly, it’s tough to tell whether she’s more thrilled about becoming a spouse or becoming a teacher.

“I’ve always had a heart for helping others, especially kids,” concludes Erin. “I love watching a child learn something new and get excited to learn more. I have a gift for teaching, and I’m in my element when I’m with students in the classroom. I’ve never doubted for even a moment that I’m meant to be a teacher.”

Erin’s is one of the dozens of positive stories that generous donations from the RTO community make happen each year. Click here to learn more and contribute to this invaluable industry effort.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.