Association of Professional Rental Organizations (APRO)

Rent-2-Own Makes Kindness a Month-Long Mission 

Four people stand smiling in front of a Sugartree Ministries sign; two hold up an oversized check for $500 from R2O to Sugartree Ministries.
The Wilmington, Ohio, store contributed to the Sugartree Ministries Food Distribution Center. 

APRO member Countryside Rentals Inc. dba Rent-2-Own (R2O) recently held its second annual Kindness Month, an initiative that gives R2O stores the opportunity to choose and perform an act of kindness for an organization or individual in need within their community. 

R2O began the initiative last year as a way to celebrate the company’s 40th anniversary, and it was so popular that they decided to continue the goodwill event every August. 

“For Rent-2-Own, these aren’t simply communities where we operate stores,” said Owner Mike Tissot. “They’re home – our employees live here, our customers are our neighbors, our children attend the same schools. We pass each other at the grocery store, sit next to each other at Friday night football games, and support many of the same local groups. That’s why community involvement has always been an important part of our company culture. At the end of the day, helping nice folks has always been at the heart of what we do and who we are.” 

Kindness Comes in Many Forms 

Across R2O’s 45 stores in Ohio and Kentucky, the acts of kindness and their recipients covered a broad spectrum.

Many teams chose to support local schools by donating school supplies, helping fulfill teachers’ wish lists, providing new shoes for students, paying for school lunches, or contributing to school programs, such as covering kids’ band fees or providing golf team refreshments. 

Other youth-based organizations were also popular options for R2O kindness acts. Helping purchase properly fitting sneakers, donating to daycares, supporting teen centers, and contributing to Boys & Girls Clubs were all part of some stores’ efforts. 

Not all kindness recipients were human – several R2O teams selected animal-welfare groups to benefit, including animal shelters, humane societies, and pet sanctuaries. One store sponsored adoption fees at their local humane society, helping animals not only receive care but also find their way into forever homes. 

Several R2O stores used their Kindness Month efforts to honor the people who spend their days helping others. Police officers, sheriff’s departments, firefighters, EMTs, and 911 personnel were all recognized with snacks, supplies, furniture donations, or special response team contributions. Veterans were also remembered; a local American Legion Auxiliary received school supplies especially for children of veteran and military families, while a County Veteran Services program got some well-deserved support. 

Kindness with a Personal Touch 

While other acts of kindness benefited shelters for the unhoused or survivors of violence, food pantries and programs, or nursing homes, some of the month’s efforts were much more personal. 

One R2O team surprised people with pizza gift cards, treating passersby to lunch or dinner. Another group helped people cool off in the summer heat with free ice cream. One store went to the gas pumps to give drivers gas cards. Still another provided free haircuts. 

“These were simple gestures, but that was part of the point,” noted R2O Marketing Director Jess Mahon. “Sometimes, kindness meets a serious need; other times, it can be just a little surprise that makes someone’s day a bit better.” 


About Rent-2-Own 

Countryside Rentals Inc. dba Rent-2-Own is a rent-to-own company serving customers across Ohio and Kentucky. Founded in 1985, Rent-2-Own offers furniture, appliances, electronics, computers, mattresses, tires, outdoor equipment, and other household products through flexible rental-purchase agreements. Rent-2-Own has been an APRO member since 1985.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.