Association of Professional Rental Organizations (APRO)

APRO Scholarship Star: Brett Toombs 

A young blonde woman wearing a navy tee with a yellow “C” logo smiles and gives a thumbs up.
APRO Scholarship recipient Brett Toombs, sporting some University of Tennessee at Chattanooga Mocs spirit wear. 

Since 2008, the APRO Charitable Foundation has annually provided scholarships to rent-to-own professionals and their families. Through generous contributions from APRO members, the APRO Scholarship Fund has awarded 611 scholarships totaling more than $1.3 million to date, empowering students connected with RTO to pursue college degrees, technical credentials, and successful futures.

Brett Toombs of Chattanooga, Tennessee, is one of the 42 deserving 2026 APRO Scholarship recipients. A junior at the University of Tennessee at Chattanooga, Brett says much of what she’s learned about leadership and professionalism has come from witnessing her mother’s rent-to-own (RTO) career. 

“My mom, Johnna Toombs, has worked with PMB Rentals LLC dba RTO Rentals for 16 years, as both Assistant Controller and Executive Assistant to the owner,” Brett states. “She has been an excellent example of commitment to both her work and our family. Even on her days off, she’s making sure the business runs smoothly. Watching the way my mom approaches her own responsibilities has taught me how I should approach mine – in a way that serves not only myself but also those around me.” 

Johnna’s dual role means she does everything from financial analysis and cash management to business development and pest control. Brett says her mom’s hard work and dedication have made her a pillar of the company. 

“My mother’s job isn’t simply about running numbers or managing sales,” affirms Brett. “It’s about putting her time and energy into a company that values her. Her career has shown me that a job doesn’t have to be about just income; it can become an opportunity to support others through your own commitment.” 

Two young women stand together in an arena, triumphantly holding up a large trophy and smiling broadly.
Brett Toombs (L) celebrates with her roommate after the pair won a LipSync competition among campus organizations. 

Finding Her Own Path to Leadership 

Brett’s inclination to help other people has found an outlet in college through active participation in her sorority, Chi Omega. Through the group’s volunteer opportunities, she has helped others while developing her own leadership skills. 

“I came to college thinking I had all the skills needed for life, but I was wrong!” Brett laughs. “I realized almost immediately that I lacked the necessary skills for the adult world, and that the way to attain them was through practice and mentorship.” 

Brett was chosen to assist the sorority’s director of marketing – a challenge she initially found daunting. 

“The position is wildly out of my comfort zone,” explains Brett. “But I’m grateful our chapter leaders saw my potential and were willing to take a chance on me. Being part of something larger than myself has shown me I’m fully capable of being a leader and using the skills I’ve gained to make a difference.” 

In addition to her sorority activities, Brett works part-time as a float teacher at The Stanley School early childhood education center, helps with her church’s Sunday school program, and mentors youth through a church camp. 

“I love working with younger people at my church,” Brett says. “It’s such a fun experience getting to pour into a place that once poured into me, and seeing kids grow within their faith.” 

Focusing on Healthcare Equity for All 

Brett expects to graduate in December 2027 with a Bachelor of Science in Exercise and Health Sciences, with a minor in Public Health – another natural extension of her desire to help others, stemming from her upbringing in a small town. 

“I’ve got a strong passion to ensure all populations have access to adequate healthcare,” she effuses. “Growing up in a rural community, I’ve seen firsthand how health equity is not a top priority, and I want to remedy that through health education, prevention, and resources.”

“Ultimately, I want a health-management program position where I organize and oversee health initiatives,” concludes Brett. “I’ve seen how many gaps there are within some populations, and I want to find ways to bring accessible healthcare to even the smallest of towns. Everyone deserves longer, healthier lives.” 

Brett’s story is one of the dozens made possible each year by generous donations from the RTO community. Click here to learn more and contribute to this invaluable industry effort. 


About PMB Rentals LLC dba RTO Rentals

PMB Rentals LLC dba RTO Rentals is a family-owned rent-to-own company based in Paris, Tennessee. Operating in the rent-to-own industry since 1996, the company partners with independent dealers across the United States to provide flexible rent-to-own options for storage buildings and trailers, serving customers in 21 states. PMB Rentals LLC, dba RTO Rentals, has been an APRO member since 2002.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.