Association of Professional Rental Organizations (APRO)

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Charting Our Journey: An Industry Timeline

As poet Maya Angelou once said, “You can’t really know where you’re going until you know where you’ve been. 

Over the past four-and-a-half decades, rent-to-own (RTO) has developed from a niche business concept to a thriving and dynamic industry, serving millions of customers who need dignified access to essential goods without credit. 

Throughout the years, RTO has successfully navigated economic cycles, legislative challenges, regulatory changes, and the tech transformation. The following timeline captures some of the moments that have mattered most, charting how the industry has adapted and evolved while providing for folks seeking flexibility and opportunity. 

July 1980

The first-ever meeting of rental dealers hosted by Bud Holladay, is held in Dallas, Texas.

July 1980

November 1980

An industry is born: The Association of Progressive Rental Organizations (APRO) is created and incorporated. Ed Winn III is hired as APRO’s first Executive Director, and Bud Holladay is elected as the organization’s first President.

November 1980

March 1981

APRO publishes the first issue of a rent-to-own magazine – The APROach.

March 1981

July 1981

APRO holds its first National Convention & Trade Show in Dallas, Texas

July 1981

January 1983

The Rental Industry Buying (TRIB) Group is formed as a cooperative purchasing organization for independent rental dealers, helping level the vendor playing field with bigger chain businesses.

January 1983

April 1983

The first federal RTO bill is introduced, followed by the first federal public hearings on the industry.

April 1983

November 1983

Rent-A-Center becomes the first RTO company to go public on Wall Street.

November 1983

January 1984

Connecticut becomes the first to create a State Rental Dealers Association, and Michigan becomes the first state to adopt a rental-purchase law. Over the next decade, industry efforts help pass state statutes nationwide, with 47 states ultimately approving RTO-specific laws.

January 1984

November 1984

The APROach is replaced by Progressive Rentals magazine

November 1984

Early-mid 1980s

ColorTyme and other franchises spread nationwide, while thousands of independent operators open single- and multi-store RTO businesses.

Early-mid 1980s

January 1989

APRO hires former Texas State Representative Bill Keese as its new Executive Director.

 

January 1989

June 1989

During its annual conference, APRO creates the Legislative Defense Initiative Fund – the first step toward an active, funded government relations program for the RTO industry.

June 1989

April 1993

APRO hosts its first annual federal Legislative Conference in Washington, D.C.

April 1993

September 1993

U.S. House Banking Committee Chairman Henry Gonzalez introduces federal legislation to classify the RTO transaction as a sale rather than a lease – a potentially industry-crippling bill.

September 1993

December 1993

The Consumer Rental-Purchase Agreement Act – a federal bill designed to define the RTO transaction as a lease – is introduced, launching 20 years of robust legislative activity around the industry.

December 1993

May 1995

An Internal Revenue Service audit and ruling resolves the RTO sale vs. lease issue, eliminating a $1-billion liability threat to the industry.

May 1995

April 1997

The first market study to gauge public perception of the RTO industry – Into the Consumer’s Mind, Into the Future – is conducted by Trenholm Research Group

April 1997

June 1997

The federal Taxpayers Relief Act passes, including a provision that defines RTO as a lease for tax purposes and a three-year Modified Accelerated Cost Recovery System (MACRS) depreciation method for RTO products.

June 1997

April 2000

The Clinton Administration requests a Federal Trade Commission (FTC) survey of RTO customers. The FTC survey results reflect high costs associated with rent-to-own, but also show high customer satisfaction and the importance of the RTO option.

April 2000

July 2000

APRO purchases its first headquarters in Austin, Texas.

July 2000

June 2001

During a Congressional Black Caucus Spouses event, APRO raises its first $15,000 for educational scholarships.

June 2001

November 2001

The Journal of Consumer Affairs publishes “A Reconsideration of Rent-to-Own” by professors Ray Jackson and Mike Anderson, which touts RTO’s no-obligation value.

November 2001

November 2002

APRO replaces its print newsletter, View, with its first online publication, Rental Viewpoint.

November 2002

May 2003

APRO launches the APRO Scholarship Fund.

May 2003

August 2004

APRO debuts a buying show during its annual conference in Tampa, Florida. Buyers place orders for more than $13.2 million.

August 2004

August 2005

APRO celebrates its 25th anniversary at its annual National Convention & Trade Show. 

August 2005

September 2005

In the devastating wake of Hurricanes Katrina, Rita, and Wilma, APRO collected and distributed almost $160,000 to impacted member employees. The following year, APRO establishes the permanent RTO [Relief To Our] Employees Disaster Relief Fund, to help rent-to-own professionals recover from natural disasters.

September 2005

March 2006

APRO launches a new website, www.RTOHQ.org.

March 2006

April 2006

APRO documents a year of media coverage of RTO, and releases its first published media analysis report.

April 2006

Summer 2007

Two independent publications demonstrate the value of RTO: Clemson University releases a sociological study report that shows rent-toown meeting a need for the Asset-Limited Income-Constrained American consumer; and the William & Mary Law Review publishes “Renting the Good Life,” a legal review of the RTO transaction.

Summer 2007

November 2007

The RTO industry shows continued growth for more than a decade, reflecting a $6.8-billion industry with about 3-million customers.

November 2007

Late 2000s

The RTO industry focuses in on APRO’s Code of Ethics, compliance programs, and best practices, tightening internal transparency and service standards.

Late 2000s

April 2008

APRO awards its first $2,000 educational scholarship, donated from a private rental dealer to promote the APRO Charitable Foundation’s first fundraising goal of $100,000 to establish a permanent fund which will draw interest for future scholarships.

April 2008

August 2008

RTOHQ The Magazine launches, replacing Progressive Rentals.

August 2008

July 2010

APRO awards multiple educational scholarships for the first time and establishes the permanent fund for future scholarships. To date, the APRO Scholarship Fund has awarded 570 scholarships totaling $1,276,250.

July 2010

April 2014

Aaron’s Sales & Lease Ownership purchases Progressive Finance to enter the virtual rent-to-own (VRTO) market

April 2014

December 2015

Acima, Progressive Leasing, and Snap Finance offer virtual lease-to-own (VLTO) at third-party retail points of sale.

December 2015

Summer 2017

Bill Keese retires following 28 years of APRO leadership. Jill McClure is hired as Executive Director.

Summer 2017

May 2018

APRO and TRIB Group join forces to create RTO World, a joint national convention, educational hub, and trade show that integrates industry advocacy, vendor relationship-building, and best-practice sharing into a single annual event.

May 2018

2020-2021

The COVID-19 pandemic and lockdown accelerate e-commerce adoption, remote approvals, and contactless delivery in the RTO industry. Across the country, rent-toown is deemed an essential business by providing access to critical household goods.

2020-2021

May 2023

Charles Smitherman is hired as APRO’s Chief Executive Officer.

May 2023

August 2024

A federal district court rejects the Consumer Financial Protection Bureau’s attempt to classify a renewable lease product as “credit,” reinforcing the doctrinal distinction between RTO and loans.

August 2024

Mid-2020s

Traditional dealers and virtual operators alike offer full online RTO journeys – discovery, approval, and delivery scheduling completed via phone or web – while preserving the core elements of the transaction: renewable leases, inclusive service, and the right to return without incurring debt.

Mid-2020s

2025-2026

APRO develops a policy blueprint and generative engine optimization (GEO) strategy to ensure that when policymakers, journalists, consumers, or artificial intelligence (AI) tools ask about rent-to-own, the answer reflects RTO as a flexible, regulated, non-debt lease model.

2025-2026

January 2026

APRO CEO Charles Smitherman and wowbrands CEO Ryan Krass write and publish a book outlining the history of and vision for the industry, The RTO Revolution: The Definitive History of Advocacy and Consumer Access.

January 2026

May 2026

APRO releases 2026 Annual Rent-To-Own Industry Health Survey reflecting a resilient and thriving industry that employs thousands of Americans, serves millions of satisfied customers, and contributes significantly to the U.S. economy.

May 2026

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.