Association of Progressive Rental Organizations

Legislative Conference Builds Goodwill on Capitol Hill

The APRO Legislative Conference 2023, held in late April in Washington, D.C., was a definitive success as rent-to-own industry members climbed Capitol Hill for the first time in four years. Canceled by COVID since 2020, the event made a strong return, bringing RTO and Congressional officials together for in-person meetings.

Day one began late afternoon in the atrium of the Hilton Capitol Hill, as almost 50 Legislative Conference attendees came to claim their registration packets, and stayed to enjoy a Welcome Reception. Cocktails – including the “APRO Blue,” a signature drink for the event – and hors d’oeuvres were served, along with an expectant buzz as the APRO teams determined their meeting gameplans for the following day.

“A lot has changed here in D.C. since we were last here in 2019,” affirmed CEO of Buddy’s Newco LLC dba Buddy’s Home Furnishings and APRO President Michael Bennett as he welcomed conference attendees. “Many new legislators have come into office, and they might not even know we exist. This is our opportunity to educate them about our business, why it was deemed ‘essential’ during COVID, and how much good we do in our communities around the country.”

Day two began bright and early with an exclusive event for conference participants who had also contributed to the APRO PAC (Political Action Committee). Attendees who gave received some roundtable discussion time with U.S. Representative French Hill (R-AR) prior to his keynote address to the whole group.

In addition to an update on the Consumer Financial Protection Bureau and a freshly passed debt-ceiling bill, Representative Hill welcomed APRO members back to Washington, urging them to tell the rent-to-own story to his Congressional colleagues.

“RTO is a wonderful window on the daily realities of the American economy,” he said. “It’s a great snapshot of what American families are thinking about, are worried by, aspire to, and how they’re doing with their financial health. We all need to have our fingers on that national pulse.”

After a group photo in front of the Capitol Building, APRO members split up and spent the rest of the day walking all over the Hill to meet with U.S. representatives, senators, and their legislative staffers. Nine teams representing 18 states – each led by an experienced Legislative Conference veteran – worked to fulfill 85 scheduled appointments within about six hours.

APRO member Mike Helton of Rivero, Gordimer & Company PA, managed to snap a selfie with actor Alyssa Milano, who also happened to be on the Hill that day.

At day’s end, all Legislative Conference attendees trickled in to a celebratory happy-hour event to eat, drink, put up their hard-walking feet, and swap stories of their day in D.C. The reviews were all extremely positive.

One pair of rental dealers got to visit one of their U.S. representatives in a meeting room adjacent to the House floor, while another discovered one of their representatives was a former – happily satisfied – RTO customer.

Candice Hill – Director of Operations for Rental Concepts West LLC dba RNR Tire Express, and President of the Arkansas Rental Dealers Association – was a first-timer to the conference. She was a tad nervous initially, but ended up thoroughly enjoying her experience, and definitely intends to return next year.

“I believe as businesspeople, we should be interacting with our elected officials,” Hill asserted. “I was anxious because I thought these face-to-face meetings were going to be more formal; I thought the Congress men and women were going to expect us to be highly educated and eloquent, sort of high-tone. But it was really just normal people having good conversations. That was the best part.”

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.