KRDA Hosts Successful Annual Meeting
The Kansas Rental Dealers Association held its Annual Meeting in Wichita, Kansas. This was the first time KRDA held their meeting in Wichita as they hoped to make the location convenient for their attendees. “Attendance did increase this year as we moved it closer, previously in Mayetta, KS,” said KRDA President, Angela Strong-McCool.
The meeting had two tracks for the educational portion of the meeting; Owner/Operators and Staff Training. Owners and Operators participated in “Coffee Talk,” an open discussion that covered topics affecting the Kansas RTO Industy followed by a legislative overview and audience Q&A with State Deputy for Senator Jerry Moran, Mike Zamrzla.
The staff training sessions included demonstrations of how to easily touch-up and repair Ashley Furniture products and phone etiquette and customer service when trouble shooting over the telephone.
President of Countryside Rentals in Bainbridge, Ohio, Mike Tissot, gave the keynote presentation on “Vote RTO 2016″. He explored the concept of attracting and retaining both customers and staff.
After lunch, the Annual Membership business meeting was held to discuss the past and future of the Association, which was followed by the meeting of the Officers and Board of Directors.
- President – Angela Strong-McCool
- Vice President – Brett Reed
- Secretary/Treasurer – Gloria Homier
- Board Member – Shaun Rush
- Board Member – Chuck Kuluva
- Board Member – Mike Strong
Next year’s meeting will be held in April at the Kansas Star Casino.