Association of Professional Rental Organizations (APRO)

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[2020 Archive] Astronauts, Hot Shows and Monkeys, Oh My!

Digitally Archived: 2026

Archive Notice

This article was originally published in an APRO magazine and has been digitally archived to preserve the history of the rent-to-own industry. It is presented for historical and educational purposes. References to laws, regulations, business practices, products, organizations, or compliance requirements reflect the time of original publication and may no longer be current.ย Readers should consult current legal and compliance resources before relying on any information contained in this article.

Nationwide Marketing Groupโ€™s semi-annual member conference and tradeshow, PrimeTime, held February 9-12 in Houston, Texas, packed nonstop surprises and featured its biannual meeting for Nationwide RentDirect. The spring meeting tailored itself to all its members regardless of their experience or industry focus and allowed each attendee to connect to the event individually. โ€œThis event is significant to our membersโ€™ connection to each other and to RentDirect,โ€ says Director of Nationwide RentDirect Keven Dalke.

The first day began with more than 70 Learning Academy Sessions of various themes, including the famous Mattress University, which focused on topics such as different generational selling techniques, and gaining more foot traffic by building excellent in-store experiences for consumers.

Launching the general session was former NASA astronaut Mike Massimino, who discussed the multiple trials and tribulations that he had to overcome to be titled Astronaut, and how those obstacles connected to issues that businesses face every day. His speech led into the opening for the Nationwide RentDirect Member Meeting by Director Dalke, which had more than double the previous showโ€™s attendance in vendors.

PrimeTime Houston brought Nationwide RentDirect members together for impactful learning, networking, and inspiration. With engaging sessions and a keynote by astronaut Mike Massimino, the event showcased strong industry connection and record vendor participation.

Dalke initiated the meeting and introduced the agenda which included APRO Executive Director Jill McClure, who updated the audience on current member benefits and the APRO Legislative Conference; and Bo Bradford from Retailer Web Services, who introduced the digital services that Retailer Web Services can provide to the rent-to-own industry. After the member meeting, the Hot Show sprang the crowd into excitement. โ€œThis selection [from the Hot Show] was much better,โ€ says Dalke. โ€œIt was a full room with strong attendance and participation with dealers, and even better than our last meeting in New Orleans.โ€

After the hectic buying mania from the Hot Showโ€”with a 36% increase of sold items from the August Hot Showโ€”was the Primetime Palooza Reception, where members had only 90 minutes to snag deals from critical vendors. The buying frenzy was supported with refreshments to sustain the energy of the room, which closed the day as attendees went to dinner.

The next morning commenced with the opening of the exhibit hall and the buying show where 221 vendors of all types lined the hallโ€™s entrance and cheered as dealers walked in. Dealers could then explore a unique variety of displays including photo opportunities with live monkeys, a virtual reality simulation, and a booth hosting the Primetime community service program, No Child Hungry, that gave participants the opportunity to pack meals for less-fortunate children to be delivered after Primetime.

RentDirect also hosted the APRO staff in their booth, where they educated individuals about APRO and its membership programs, and registered people for the APRO Legislative Conference. โ€œIโ€™m delighted to see more and personally know more rental dealers this year than before,โ€ Director Dalke says on his experience with this yearโ€™s meeting, โ€œI cannot wait to see how many more come to our next meeting in the Fall.โ€

Top Left: (L to R) Buddyโ€™s Michael Bennett, Alex Melvin, Executive Director Jill McClure, Nina Shively, and Philip Hamer gather at the event.
Bottom: APRO Communications Manager Kaiden Gray and Member Services Coordinator Bridget Marotz explore the trade show floor.
Right: Nationwide RentDirect Director Keven Dalke commences the annual member meeting.


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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the companyโ€™s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life โ€“ especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry.ย 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTSโ€™s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studiesย and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APROโ€™s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the worldโ€™s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mikeโ€™s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO Presidentโ€™s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.ย