Cybersecurity Hub: Protecting Your Business
Welcome to the Cybersecurity Hub, your gateway to safeguarding your business. In today’s digital age, protecting your business from cyber threats is more crucial than ever – and your rent-to-own business is no exception. This page is dedicated to providing you with the resources, knowledge, and tools you need to stay secure. Together, let’s build a stronger, more secure future for the RTO industry.
Best Practice Guides
Our Best Practice Guides are designed to provide you with quick, actionable steps to enhance your cybersecurity awareness. These downloadable PDF tip sheets offer clear, concise advice on safeguarding your personal, family, and business information from online threats.
Real Stories from Our Members
In the world of cybersecurity, it's not a matter of if you'll face a cyber threat, but when. Following are some firsthand accounts from RTO businesses like yours, who have navigated the challenges of cyber attacks. These stories highlight the impact of cyber threats on their businesses and offer valuable lessons learned from their experiences.
Big Fish Story
Daniel Singh
Dail Rent-to-Own
Daniel Singh
Join Dial Rent-to-Own CEO Dan Singh as he shares a shocking account of how a phishing email led to a costly cyber attack, and discover vital lessons to protect your organization from similar threats.
Online Hijinx
Matt Warren
RNR Tire Express Franchise
Matt Warren
Listen as RNR Tire Express Franchise Senior VP Matt Warren recounts how a cybercriminal accessed and altered their corporate information, leading to a loss of over $100,000. Learn vital strategies to protect your business's online credentials and prevent such attacks.
Christmas Day Surprise
Aaron Windsor
National TV Sales & Rental
Aaron Windsor
Watch National TV Sales & Rental Owner Aaron Windsor recount the Christmas Day cyber attack in 2019 that shut down operations by locking over 130 computers. Learn from his experience and discover critical measures to protect your business from ransomware and other cyber threats.
Cybersecurity Tip Videos
In today's digital landscape, staying one step ahead of cyber threats is essential. Our Cybersecurity Tips section is designed to provide you with actionable advice and practical strategies to enhance your cybersecurity posture.
Cybersecurity is Everyone's Job!
Jammy Williams
Jammy Williams highlights the critical role of vigilance in cybersecurity. She stresses the importance of questioning suspicious emails, overcommunicating, and patiently waiting for confirmations and multi-factor authentication to effectively combat cybercrime.
Cybersecurity Program Management
Dailey Wilson
Hudson Cook Senior Associate Dailey Wilson discusses the essential elements of a robust cybersecurity program, emphasizing the importance of securing your data, systems, and electronic assets. Discover the critical steps for developing a comprehensive incident response plan to ensure your organization is prepared for any cyber threats.
Cybersecurity Tips
Phil Carselowey
RTOSmart Co-Founder and COO Phil Carselowey shares some tips on how to protect yourself and your business against cyber-attacks. Avoid cyber risks by taking a proactive approach.
More Cybersecurity Resources
We have compiled a list of valuable links to trusted organizations, practical tips for password management, and detailed guides to bolster your defenses. Explore training programs and stay informed with the latest articles and checklists to safeguard your business against cyber threats.
National Cybersecurity Alliance

The National Cybersecurity Alliance (NCA) is a non-profit organization that promotes cybersecurity awareness and education. It provides resources to help individuals and businesses protect themselves from online threats. Visit their website for more information.
CyberSecure My Business is a program designed to help small and medium-sized businesses understand and implement cybersecurity best practices. It offers webinars, workshops, and resources tailored to the unique needs of smaller organizations. Learn more on their website.
Cybersecurity Awareness Training
Cybersecurity Awareness Training is essential for educating employees about the various types of cyber threats and how to prevent them. This training covers topics such as phishing, malware, and safe internet practices. Numerous online platforms offer comprehensive training programs, such as Amazon. Click on this training story from Amazon!
Internet Bodyguard Training provides advanced techniques and strategies for protecting personal and business information online. It focuses on proactive measures to guard against identity theft, data breaches, and other cyber crimes. Amazon offers a free training course on cybersecurity awareness: Cybersecurity Awareness Training
Password Security and Management
Creating strong passwords is one of the simplest yet most effective ways to protect your online accounts. Use a combination of upper and lower case letters, numbers, and special characters. Avoid using easily guessable information, such as names or birthdays. Consider using a password manager to generate and store complex passwords securely.
Password management tools help you create, store, and manage passwords for all your online accounts. These tools can generate strong passwords, auto-fill login details, and alert you to potential security breaches. Popular password managers include LastPass, 1Password, and Dashlane.
For a comprehensive guide on password management and security, watch the video below:
- Phishing emails are designed to trick you into providing personal information or downloading malicious software. Key signs to identify them include:
- Unfamiliar Sender: Emails from unknown or suspicious email addresses.
- Urgent Language: Messages that create a sense of urgency or fear, urging immediate action.
- Generic Greetings: Emails that use vague salutations like "Dear Customer" instead of your name.
- Unsolicited Attachments: Unexpected attachments or links asking you to download or click.
- Grammar and Spelling Errors: Poorly written content with noticeable mistakes.
- Inconsistent URLs: Hover over links to check if the URL matches the supposed sender's website.
- Requests for Personal Information: Legitimate organizations will not ask for sensitive data via email. Always verify the sender's identity and, if in doubt, contact the organization directly through a trusted communication method.
The Cybersecurity & Infrastructure Security Agency (CISA) website is an official website of the U.S. Department of Homeland Security. CISA provides a secure means for you to report incidents, phishing attempts, malware, and vulnerabilities. To submit a report, please click the link: CISA: Report an Incident
In extreme cases, please seek out legal advice. This information is for informational purposes only. You can also contact the Cybersecurity and Infrastructure Security Agency (CISA) State Contact:
Email: central@cisa.gov
Phone: (888) 282-0870
CISA's program of work is carried out across the nation by personnel assigned to its 10 regional offices. Click on link to find the appropriate region based on your state to contact your region’s office: CISA Regional Offices.


