Association of Progressive Rental Organizations

D&H Distributing Recognized as a Best Place to Work

From left: Michael and Dan Schwab, brothers and Co-Presidents of D&H Distributing.

APRO associate member D&H Distributing was recognized as one of the best places to work in Pennsylvania by the Central Penn Business Journal. This award honors private and public companies from across the state. D&H received this award in the large-sized company category. The criteria for this award include company culture, benefits, workplace environment and employee satisfaction.

“Whenever D&H is given an award, it’s the work of an amazing team of co-owners who I’m tremendously proud to be associated with. We’ve worked hard together to evolve and improve our organization,” said Michael Schwab, Co-President of D&H Distributing. “We try to foster that commitment by keeping our ‘co-owners’ well-being in mind, emphasizing work-life balance. In the end, our success is about relationships.”

D&H is an ESOP (Employee Stock Ownership Plan) company, a term applied to organizations in which all employees own a percentage of the business. A focus for D&H is to provide its employees and co-owners with the opportunity to grow professionally through training in leadership skills and reimbursement for college tuition. D&H shows its appreciation in many ways, including seasonal parties, family picnics, work anniversary celebrations, contests and giveaways, flexible PTO schedules and “Pizza with the Presidents” sessions. Employees also can work with the D&H Cares charity foundation, participate in the Diversity and Inclusion Committee and participate in quarterly company-wide reviews of the ESOP and the company’s goals.

“At D&H, we want to make sure that time is spent enjoyably as well as productively,” added Dan Schwab, Co-President of D&H Distributing. “Our credo is to work hard but have fun. Empathy has always been a critical part of our culture and is a value we strongly believe in. We’re excited about this award, and unbelievably proud of the entire organization’s achievements, both internally and in our community.”

Earlier this year, with the onset of the COVID-19 pandemic, D&H shifted to remote work for its corporate staff, presenting the company with the challenge of maintaining its culture. D&H responded by making changes to schedules, processes, parameters for in-person meetings and revising safety procedures for all of its distribution centers. D&H also supported and maintained its work community through regular updates from its Co-Presidents, web-based contests and social events, virtual team check-ins and mental health resources and support. 

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.