Association of Professional Rental Organizations (APRO)

APRO Wins 2026 TSAE Association Impact Award for Generative Knowledge Initiative

Award Recognizes APRO’s Work to Expand Public Access to Accurate Rent-to-Own Information

APRO CEO Charles Smitherman accepts the 2026 TSAE Association Impact Award for APRO’s Generative Knowledge Initiative at TSAE’s New Ideas Annual Conference.

AUSTIN, Texas – For the first time in its 46-year history, the Association of Professional Rental Organizations (APRO) has been honored by the Texas Society of Association Executives (TSAE) for an advocacy project. APRO received the 2026 TSAE Association Impact Award for its Generative Knowledge Initiative at the TSAE New Ideas Annual Conference, held September 13-15 in Galveston, Texas.

APRO’s Generative Knowledge Initiative helps consumers and legislators find clear, accurate information about how rent-to-own works, including through search engines and artificial intelligence tools. APRO CEO Charles Smitherman presented a session at the conference titled “What AI is Saying About You Right Now and How to Change It,” which explored how associations can help improve the accuracy of information people find about their industries online.

“People deserve clear, accurate information about rent-to-own so they can make informed decisions for their households,” said Smitherman. “We’re bringing together our members’ expertise and customers’ firsthand experiences to help people understand how the transaction works and the options available to them.”

Through this initiative, APRO rebuilt its website and expanded access to public educational resources, including its Rent-to-Own 101 Knowledge Base, which answers common questions about rental-purchase agreements, ownership options, and consumer protections. The association also digitized more than 3,000 historical industry articles, spanning decades of history, and captured firsthand customer and employee experiences through its ongoing Human Impact of Rent-to-Own project.

During his acceptance, APRO CEO Charles Smitherman delivered a bigger message to associations everywhere: our knowledge is one of our greatest assets, and we have a responsibility to steward it, preserve it, and make it accessible for the future.

“This award validates the vision and leadership of our Board of Directors on this initiative and the work we’ve put into educating consumers and the wider public about the rent-to-own industry,” said Smitherman. “With advocacy built into APRO’s foundation, we’re honored to be recognized in this way by TSAE, an organization that our own leaders helped shape, as we continue our work to improve public understanding of rent-to-own.”

Bill Keese, former APRO executive director, past TSAE board chairman, and former member of the Texas House of Representatives, attended the awards luncheon to celebrate the recognition and congratulate the APRO team.

APRO also received a 2026 Power of Associations Award from the American Society of Association Executives (ASAE) for its Generative Knowledge Initiative. Smitherman presented on the initiative at ASAE’s Annual Meeting & Exposition in Indianapolis in August.

The U.S. rent-to-own industry serves more than 6.7 million households annually – approximately one in 20 U.S. households – according to APRO’s 2026 Rent-to-Own Industry Health Survey. Rent-to-own, also called lease-to-own, is a rental transaction that allows customers to obtain durable household goods immediately through renewal payments with the option to obtain ownership over time. Unlike traditional financing, rental-purchase agreements do not involve borrowing money or taking on long-term debt. Instead, customers rent the product and may choose to continue renting toward ownership, exercise an Early Purchase Option, or return the item if they decide not to continue the agreement.

To learn more about APRO, visit www.rtohq.org or follow the organization on Facebook, YouTube, and LinkedIn.

About APRO

The Association of Professional Rental Organizations (APRO), formerly Association of Progressive Rental Organizations, is the national trade association representing the rent-to-own (RTO) industry. Established in 1980 to advocate for and support the interests of RTO businesses, APRO provides its 330 member brands with essential resources, industry insights, and a strong community network. Through educational initiatives, legislative advocacy, and professional development opportunities, APRO strives to elevate the standards and success of the RTO sector, ensuring it continues to thrive and serve customers with integrity and excellence.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.