Association of Progressive Rental Organizations

Latest RTOHQ: The Magazine The United State of State Associations

cover_400px_rtohqnd16The United State of State Rent-to-Own Associations

No doubt about it, the rent-to-own industry wouldn’t be the same were it not for the state and regional associations that help unite RTO professionals and protect the business. Participation in these networks varies, with some highly energetic and enthusiastic while other groups struggle or are dormant. In the November-December issue of RTOHQ: The Magazine, the national rent-to-own association makes the case that state RTO associations are a crucial element in the success of the industry, providing legislative protection, education, community-service organization, new product options, networking and more—and all of it close to home. For those who ask “Why should I join a state association?,” read this article. Sandi Frye, an APRO board member and president of the Pennsylvania Association of Rental Dealers, hits the nail on the head: “Everyone’s got a reason why he or she is too busy to play a bigger role in the industry. But if we don’t make the time to take care of our associations, then we won’t have businesses to keep us busy.”

Also in this issue, we visit Galveston Island, the host city for Fuse 2017: APRO’s National RTO Convention & Trade Show, May 9–11. In addition to its breathtaking beauty and chilled vibe, Galveston Island is rich in history. With a past that includes pirates, organized crime, major national prestige and the deadliest natural disaster in U.S. history, the island has produced some interesting characters and culture along the way. Today, it’s a perfect family-friendly resort that will make Fuse 2017 an event to remember.

Ed Winn III, APRO’s general counsel, ponders the purpose of price controls in a free-market economy, including in rent-to-own. Spoiler alert: the industry’s expert-in-chief is not a fan of the practice.

If you attended Fuse in Cincinnati, you will recall the impassioned acceptance speech by 2016 Rental Dealer of the Year recipient Casey Pristou. In this issue’s APROfile, find out more about this Illinois-based thrill-seeking yogic master who embraces a lifelong journey of change and, in the process, finds professional and personal success in RTO.

Finally, RTOHQ: The Magazine offers a retail forecast for 2017. Economic prognosticators have crunched the numbers and offer up the key factors that will influence consumers in the coming months.

Click here to read the entire November-December issue of RTOHQ: The Magazine.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.