Association of Professional Rental Organizations (APRO)
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The 2026 RNR Franchise Conference will be held in Orlando, FL at the Disney Coronado Springs Resort. Owners, Operators, Executive Team Members, and Managers will gather to share ideas, participate in breakout sessions, and have a good time. Please reach out to Tracy Cintron for more information. |
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Title: The Leadership Journey: Becoming an Essential Leader https://youtu.be/JTNLXr-Q6Fs Most RTO leaders became managers because they were great at the work — not because they studied leadership. You were promoted for being excellent at collections, sales, or operations. But leading people requires entirely different skills. In this session, APRO CEO Charles Smitherman shares an original […] |
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Rent-2-Own’s annual company meeting brings together the entire team for a day dedicated to celebrating the company’s successes, strengthening connections, and recognizing outstanding employee achievements. All stores close so employees can join colleagues for shared meals, fun activities, games, and prize drawings. The event culminates with an awards ceremony honoring top performers across departments, special […] |
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Join co-authors Charles Smitherman and Ryan Krass for a fireside chat introducing The RTO Revolution—a sweeping history of the rent-to-own industry and a case for why its story matters now. Written to preserve the industry’s institutional memory, challenge narratives, and give dealers, advocates, and policymakers a common factual foundation, the book traces how RTO evolved, […] |
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National TV Sales & Rental hosts its annual company Awards Banquet each year in Lebanon, Missouri, bringing together employees, leadership, and guests to celebrate the company’s achievements and honor outstanding team members. The event typically includes a shared dinner, entertainment or team activities, and a formal awards presentation recognizing top performers and contributions across roles […] |
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Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.
For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.
Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!
Arona Corporation dba Arona Home Essentials
Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.
You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).
APRO
Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry.
Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.
Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.
Ashley Furniture Industries
As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.
Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.
The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.
Countryside Rentals Inc., dba Rent-2-Own
Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.
He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.
Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.
