Association of Progressive Rental Organizations

Watershed Development Corporation Hosts RTO Business Seminar for the WACC – CEO class of 2017

CEO in STERLING Group
CEO Class of 2017 at the Aaron’s in Sterling, Illinois
Watershed Development Corporation hosted a rent-to-own business seminar for the WACC – CEO class of 2017 at its Aaron’s store in Sterling, Illinois on February 28, 2017.   The seminar was conducted by Mike Ceruzzi, Watershed’s VP of Business Operations, and included detailed histories of the industry, Aaron’s and Watershed.  Assistant Manager, Jerry Marquez, explained store operations and the inner workings of the RTO transaction.  The 2017 class is an elite group of 20 seniors selected from eight Whiteside county high schools.  Watershed invested $3,000 in the Sterling, Illinois chapter of Creating Entrepreneurial Opportunities (CEO) in January.
CEO Sterling Ceruzzi
Watershed VP Mike Ceruzzi addresses students at RTO Business Seminar.
CEO partners with a community’s businesses and local school systems to mentor high school juniors and seniors to become the next generation of entrepreneurs and business leaders.  Each CEO course spans an entire school year and is designed to utilize partnerships that provide an overview of business development and processes.  Students visit area businesses, learn from guest speakers, participate in a class business, write business plans, and start and operate their own businesses. Business concepts learned through the experiential CEO class are critical; the 21st century skills of problem-solving, teamwork, self-motivation, responsibility, higher-order thinking, communication, and inquiry are at the heart of a student’s development throughout the course. The RTO business seminar and workshop at Aaron’s provided the students with an inside look at the rent-to-own business.  “The CEO students were attentive and sharp.  They really grasped the essence of the business” stated Mike Ceruzzi.  “And RTO isn’t the most intuitive business.  It’s a unique hybrid – part retail, part leasing and 100% customer service.  There is nothing else like it,” Ceruzzi added. About Watershed Development Corporation Watershed owns and operates Aaron’s (NYSE – AAN) stores throughout Northern Illinois and Iowa. Aaron’s is a leading rent-to-own company with more than 2,000 company and franchise stores throughout North America. Watershed, a franchise operator since 2004, has earned the distinction of being an Aaron’s Top 5 Performing Franchise Operator multiple times since its inception and has been recognized as Aaron’s 2016 Franchise of the Year.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.