Association of Progressive Rental Organizations

Buddy’s Leadership Focuses on Evolving Beyond

APRO CEO Charles Smitherman (R) chats with Buddy’s franchisee and RTOHQ: The Magazine current cover model Jerry Marshall.

Buddy’s Newco LLC dba Buddy’s Home Furnishings, held its Annual Leadership Meeting in early August in Orlando, Florida. The multi-day event, held at the Loews Royal Pacific Resort, focused on “Evolving Beyond” and continuing Buddy’s growth and success.

This year’s Leadership Meeting hosted about 250 attendees and began with a meeting of Buddy’s Franchise Advisory Board. The next morning, CEO Michael Bennett led the General Session with a “State of the Union” address, followed by updates from company leaders Mitchell Lee (Franchising), Nina Shively (Purchasing), Roy Griffaw (Marketing), and Mike Zagar (Operations). APRO CEO Charles Smitherman also spoke to attendees before Bennett’s final remarks. The rest of the day comprised an energetic Vendor Show, an exciting Hot Show, and a, like, totally awesome 80’s-themed party.

“We owe our vendors a huge thank-you,” said Bennett. “By joining us and building strong relationships with our Buddy’s family, we bring the best products to our customers together.”

The following day’s Business Meeting began with Buddy’s Peak Performance Awards for top store performers, regional managers, and Store of the Year – which went to David Allen of Cookeville, Tennessee. Participants enjoyed keynote speaker Joseph Kopser, author of Catalyst: Leadership and Strategy in a Changing World, followed by a presentation from Kyle Euen of franchise business-management services company ProfitKeeper. Finally, Buddy’s Director of Training and Communication Chris Warso and Learning Management System Administrator Sarah Bennett provided a demo of training information and standard operating procedure for the company’s paperless system, as well as updates on Buddy’s University.

“Buddy’s Annual Leadership Meeting is always a highlight of the year, and this year was no different,” said Bennett. “We intentionally set aside this time to celebrate our people, inspire our team, and ‘Evolve Beyond’ into the future. It’s all about making Buddy’s better, and we’re better when we’re together!”

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Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.