Topic: Delivery & Installation Safety: Protecting Your Team, Your Customers, and Your Bottom Line
Delivery and installation teams are on the front lines of the rent-to-own experience – navigating tight spaces, heavy merchandise, unpredictable environments, and demanding schedules. This session will focus on practical safety strategies designed specifically for the RTO industry, from proper lifting techniques and equipment use to in-home hazard awareness and damage prevention. Participants will explore real-world scenarios, common risk exposures, and proven practices that reduce injuries, claims, and costly property damage. We’ll also discuss how to build a safety-first culture that empowers teams to make smart decisions in the field without sacrificing efficiency or customer service. Because a successful delivery isn’t just on-time – it’s injury-free, damage-free, and done right the first time.
Speakers: To Be Announced
Please join us on Thursday, July 23, 2026, from 2:00–3:00 PM (Central Time)
Zoom Link: https://us02web.zoom.us/j/82007643854
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Mike Lewis
Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.
For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.
Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!
