Association of Progressive Rental Organizations

APRO Scholarship Star: Jillian Neeley

APRO Scholarship recipient Jillian Neeley.

APRO Scholarship applications are now open! For more than 15 years, the APRO Charitable Foundation has annually provided scholarships to rent-to-own professionals and their families. APRO members have contributed generously to the APRO Scholarship Fund – awarding 522 scholarships totaling $1,180,250 to date – empowering students connected with RTO to pursue college degrees and successful futures.

Jillian Neeley of Emporia, Kansas – one of the 39 deserving 2024 APRO Scholarship recipients – is a high-achieving pre-law student at the University of Missouri-Kansas City (UMKC) who is seeking to combine her enjoyment of pop culture with her natural-born sense of fairness.

“I’ve wanted to pursue the law since I was a little kid,” Jillian says. “It’s so complex and evolving, and I’ve always been interested in advocating and seeking justice for others. Eventually, I’d love to work as an entertainment lawyer in the music or sports industry, and I hope to one day be able to give back through pro bono work.”

Jillian with her parents, Patrick and Bevin, celebrate her status as a UMKC Kangaroo.

Jillian’s empathy and desire to give back might come from her stepdad, Patrick Engberg, who has worked with Triad Leasing LLC for the past six years, and currently serves as an account manager.

“Rent-to-own has provided my family with home essentials like appliances and furniture,” says Jillian. “Access to these important items through RTO has taken a lot of stress off of my family, especially when old items needed to be replaced. But more importantly, the business has let my stepdad make a hugely positive impact on our community. It always makes my day whenever a customer of his recognizes me and wants to tell me how appreciative they are of my stepdad and all his company offers.”

While Jillian is involved in UMKC’s pre-law society, Women in Business, Girl Gains, and the college’s interdisciplinary research journal, Lucerna, she finds her most satisfying activities through the national service fraternity Alpha Phi Omega (APO).

Jillian and her APO “brethren” show off the care packages they created for families at the Ronald McDonald House.

“Our APO projects have included helping construct gardens to grow organic food for cancer patients for Food for the Cure, and putting together care packages for families at Ronald McDonald House Charities,” Jillian says.

Arguably, volunteering with APO has helped Jillian almost as much as it helps the people the projects are intended for. Jillian faced a hard fall at UMKC when she returned to school last year. Jillian found herself struggling with homesickness, and was considering a move home.

“When my great Aunt Janice passed in October, a week after my birthday, I was shattered,” says Jillian. “Dealing with the grief of losing one of my sweetest, most inspirational relatives, I lost what was left of my motivation to excel in my classes. I tried to remember she would have wanted me to persevere and would be proud to see me achieve my goals, but I fell behind in almost all of my classes, and my grades bore the scars of my struggles.”

Jillian with her beloved pup, Stimpy. He was originally the runt of his litter and not expected to live long, but lasted 15 great years with the love of Jillian and her family.

Then, just before final exams, Jillian’s 15-year-old beloved dog, Stimpy, also passed. It was all almost too much – but Jillian rediscovered a true source of comfort for her: giving back.

“Meeting like-minded people while pledging with APO helped me rediscover a sense of belonging,” she says. “The support of my peers – along with some understanding from my professors – became my saving grace, for which I’m forever grateful. The experience really gave me a deep appreciation for the power of compassion and community, and showed me that even in times of hardship, there’s always the promise of healing and revival.”

APRO Scholarship applications are open through April 25, 2025 – just click here to apply.

Jillian’s is one of the dozens of positive stories that generous donations from the RTO community make happen each year. Click here to learn more and contribute to this invaluable industry effort.

Upcoming Events




Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.