Association of Progressive Rental Organizations

Meeting of the Minds Gets Spicy in Albuquerque

Alex Rindone of O’Rourke Sales Company (L), Kevin Silvers of New Generations Diamond & Jewelry Co. (C), and TRIB Group Executive Director Dennis Shields (R), enjoy a round of golf.

From the first glimpse of snow-capped peaks upon arriving in Albuquerque, New Mexico, it was clear that this was not going to be a mild event – APRO member TRIB Group brought the heat to the 2024 Meeting of the Minds.

The show kicked off with a golf outing at the University of New Mexico Championship Course on Saturday afternoon, followed by early registration on Sunday morning and a TRIB membership meeting that afternoon.

Later that night, event attendees enjoyed a visit to the Indian Pueblo Cultural Center, where they toured the museum and learned about the rich Native American history of New Mexico. Local artists showcased their handcrafted jewelry, pottery, and clothing, and guests were treated to a series of Native American dances by a youth dance troupe as the evening’s grand finale.

David P. David shares tips and tricks to stand out from the competition during the Store Merchandising breakout session.

Monday started with a high-energy keynote speaker, Buddy Bush, Executive Director of JB Training Solutions, who shared insights on retaining top talent during the Great Resignation. Bush emphasized engaging with employees, diversifying job duties, recognizing workplace stars, encouraging problem-solving, and showing meaningful appreciation. Her strategies highlighted the importance of creating a positive workplace culture to enhance retention efforts in today’s challenging workforce environment.

The keynote session was followed by engaging educational sessions covering topics like Store Merchandising with David P. David, President of Full-O-Pep Appliances Inc. dba American Rental, Angela Strong-McCool, Co-Owner of Mike Strong Inc. dba Mike’s Rent-To-Own, and Dan Singh, CEO of Dial Rent To Own; Multi-Unit Leadership with Chris Kale, Jr., Operating Partner of Happy’s Home Centers Inc.; and Podcast Discussions with TRIB Group President Mike Tissot, Owner of Countryside Rentals Inc. dba Rent-2-Own, Pete Shau, Regional Manager for Buddy Mac Holdings LLC dba Buddy’s Home Furnishings, Mike Simoncini of Majik Enterprises International Inc. dba Majik Rent-To-Own, and APRO CEO Charles Smitherman. The sessions were buzzing with engaged attendees who came loaded with plenty of questions.

A flamenco dancer performs during post-Hot Show dinner.

While rental dealers were busy learning, exhibitors were setting up their booths to greet everyone at a special sneak-peek reception just before the Hot Show. After the Hot Show, attendees witnessed New Mexico’s finest flamenco dancers while feasting on a delicious meal.

During dinner, TRIB Group recognized several dealers and vendors for outstanding service awards, including:

  • Norman W. “Slatts” Slatton, Sr. Presidents Award – Chris Kale Jr., Happy’s Home Centers Inc.
  • John D. Blair Vendor Hall of HonorJimmy Taylor, Southerland Inc. and Kent Clark, Ashley Furniture Industries
  • Lowry Shrader People’s Choice Award for Outstanding Vendor – Ken Kidd, C&L Supply
  • James B. Baber Vendor’s Choice AwardThad Borchers, Ace Furniture & TV Inc. dba Ace Rent-To-Own


Tuesday was all about getting busy and making those purchases in a vibrant tradeshow floor environment. Attendees engaged with a wide variety of products and services vendors, including some brand-new vendors like APRO Member Octillion Media and Redball Technology.

APRO staff welcomes members to their APRO Coffee House booth. (L to R) VP of Membership Jen Troke, CEO Charles Smitherman, and Director of Marketing and Communications Amberlee Maya
Explanation of the Pueblo Indian greeting, “Until we meet again.”

APRO got in on the fun welcoming members into the APRO Coffee House, serving coffee and loving the chance to visit with our members! The APRO team raised almost $1,000 towards the APRO Scholarship Fund through our raffle for an espresso maker. Congratulations to our lucky winner, Central Rent 2 Own CFO Julie Knight!

After a busy day, everyone was ready for a unique Albuquerque experience at the Saw Mill Market. Attendees were treated to over 27 different food and beverage vendors, and some live music in the yard. It was an amazing way to wrap up this incredible experience as the sun set over the Sandia Mountains. As the Pueblo say, “Until We Meet Again!”

Upcoming Events




Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.