Association of Progressive Rental Organizations

APRO Scholarship Star: Audrey Cox

APRO Scholarship recipient Audrey Cox.

For more than a dozen years, the APRO Charitable Foundation has annually provided scholarships to rent-to-own professionals and their families. APRO members have contributed generously to the APRO Scholarship Fund – awarding 483 scholarships totaling $1,099,250 to date – empowering students connected with RTO to pursue college degrees and successful futures.

Connecticut native Audrey Cox – one of the 36 deserving 2023 APRO Scholarship recipients – has had rent-to-own as part of her life since birth. Audrey’s mom, Tennyson Cox, has worked with Aaron’s Sales & Lease Ownership in East Hartford, Connecticut, for 23 years. As a key support for team members and multi-unit leaders, Tennyson today serves as Divisional Office Manager.

“I remember visiting my mom’s office, going to grand openings and other stores, and attending community events Aaron’s was involved in,” recalls Audrey. “My mom has shared many stories of customers who are so grateful for Aaron’s helping them when things got tough. At Aaron’s, I’ve observed and learned the importance of people treating each other with sincerity and respect.”

Audrey’s mother is also responsible for processing ACORP requests for the stores she supports; Aaron’s Community OutReach Program (ACORP) helps support and sustain their communities through volunteer and financial contributions to local charities. Audrey helped facilitate one such donation.

“In 2011, a student from my hometown of Coventry, Connecticut, launched a campaign called PJ Day for the Kids, to raise money for the Connecticut Children’s Center for Cancer and Blood Disorders,” Audrey explains. “His younger sister was a cancer survivor, and it was his way of giving back for everything the organization had done for his sister and family. For a small donation, you could wear your pajamas to school or work for the day. PJ Day for the Kids has grown to a statewide event, raising over $1.4 million for cancer research over the years. Through ACORP, Aaron’s has donated almost $10,000 to this cause, and I was honored to help present a $5,000 ACORP check presentation in December 2022.”

Audrey Cox (fourth from R) helps present a generous check from Aaron’s for the charity PJ Day for the Kids; the cancer survivor who inspired the organization’s creation stands second from R.

This fundraising effort was especially close to Audrey’s heart because of her interest in the medical field. Inspired by a positive ER experience following a particularly painful volleyball accident in high school (and a mild obsession with Grey’s Anatomy), Audrey enrolled in an intense 12-week Emergency Medical Technician (EMT) course, finished at the top of her class, and earned her national certification at the age of 16.

Last fall, with her APRO Scholarship – jointly funded by the Northeast Rental Dealers Association and the Colorado Rental Dealers Association – Audrey began a five-year accelerated Physician Assistant (PA) program at the University of St. Joseph in West Hartford, Connecticut. She will complete her Bachelor’s degree in Health Science in 2026, then enter a 28-month program to earn her Master’s degree in Physician Assistant Studies, ultimately graduating as a certified PA.

A well-established scholar, Audrey previously served as the first president of her school’s National Junior Honor Society, and was an active participant in the National Honor Society through high school. She also received the Coventry High School Patriot Award her junior year; selected by teachers and administrators, the honor goes to one male and one female from each grade level who demonstrate civic, social, and personal awareness and responsibility, as well as respect for other individuals and the school community.

Today, in addition to her studies, Audrey works part-time as an EMT, volunteers for the local fire department, and works in a hospital adult behavioral health unit as a psychiatric technician. She believes her strong desire and drive to help others is due at least in part to growing up around RTO.

“To me,” concludes Audrey, “the rent-to-own industry represents good people helping good people.”

Audrey’s is one of the dozens of positive stories that generous donations from the RTO community make happen each year. Click here to learn more and contribute to this invaluable industry effort.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.