Association of Progressive Rental Organizations

General Manager of the Year Spotlight: Showplace Inc.’s Jeff “JJ” Johnson

Kory Hemm, District Manager, and Jeff Johnson celebrating Johnson’s 2022 General Manager of the Year Award.

Jeff “JJ” Johnson has been named Showplace Inc.’s General Manager of the Year for the second consecutive year – a testament to Johnson’s hard work, dedication, and commitment to his employees.

Johnson’s rent-to-own career began as a college kid 35 years ago, working as a delivery driver. Today, those decades of experience have made him a perfect fit as the General Manager of Showplace’s Springfield, Ohio, store.

“I started out as a part-time delivery driver and just kept getting promoted,” Johnson said. “It showed me how this business truly focuses on hard work, dedication, and rewarding its employees. I also loved the way we build long-lasting relationships with our customers and their families.”

“Jeff is committed to making sure both his staff and customers are taken care of and receive the best service in town,” said Showplace Operations Manager Mike Benbrahim. “Jeff’s consistency in performing at a high level while directing his team to do the same has gotten him to this point. He also has a servant heart; he will jump into any situation to help whenever and wherever it is needed. We are happy to have had Jeff on our team and for many years to come.”

Showplace Inc.’s selection process for General Manager of the Year begins with nominations open to the whole company, and ends with a decision based on annual performance, other yearly achievements, and nomination details.

In 2022, Johnson and his team grew potential rent by $20,000, helping them reach record-breaking revenue of $1.6 million for the year. In addition to the key business components of renting and collecting, Johnson stresses the importance of a future-focused mindset and investment into the right kind of employees.

“Surround yourself with people who care, and train and develop them for success,” said Johnson. “And whether it was good or bad, forget yesterday. It doesn’t matter how good of a job you did yesterday, last week, or last month; those days are over. Focus on winning today, tomorrow, next week, and next month.”

In addition to a two-time GM of the Year for Showplace, Johnson is a devoted husband to Dina, his wife of 27 years, and father to three adult children, a golden retriever named Annabelle, and a cat named Roo.

“The rent-to-own business has been very good to our family,” Johnson concludes. “I wouldn’t change a thing!”

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.