Association of Progressive Rental Organizations

In Remembrance: Industry Leader Al Benson

Al and Mary Benson

Al Benson, Vice President of Sales for The Anstadt Company’s Central File Marketing and longtime member of the APRO Vendor Advisory Committee, died unexpectedly on January 12, 2023, at his vacation home in Fort Myers, Florida. A resident of Townsend, Wisconsin, he was 65.

Well-known and well-loved among his rent-to-own industry colleagues, Benson began his RTO career in 1981 as a partner in a seven-store ColorTyme franchise. He subsequently joined ColorTyme’s corporate office, but left the industry to own and operate several golf stores in Milwaukee, Wisconsin. When his former ColorTyme partner founded Central File Marketing in 1999, Benson returned to his rent-to-own roots and spent the next 23 years earning a reputation for RTO activism, enthusiasm, and leadership – as well as many terrific friendships.

Al Benson playing baseball
Al Benson’s lifelong love of baseball included lettering on the Iowa State University baseball team by playing first base and ranking among the Cyclones’ top batters.

“The outpouring of support from the people who worked with and around Al has been incredible,” said Matt Doran, The Anstadt Company’s President and CEO. “He cared so much about people – that’s what made Al so special and unique. The guy truly cared about this industry, and it was unbelievable to watch that.”

Benson’s love of RTO and especially his appreciation of the human connection came through in his work on the APRO Vendor Advisory Committee (VAC), where he served for the past 17 years.

“Al was a terrific fellow and a valued member of the Vendor Advisory Committee for years,” said Bill French, VAC Chair and Vice President of O’Rourke Sales Company. “Al will be missed by everyone who ever met him. He was a guy everyone loved, me included.”

As a VAC member, Benson also served on the APRO State Association Coordination Committee, pledging Central File Marketing’s membership in every rent-to-own state association seeking vendor membership and challenging all industry vendors to do the same. Additionally, Benson often attended APRO’s Legislative Conference, as well as scores of regional RTO meetings. He was honored for all his hard work when APRO named him the 2015 Norm Smith Vendor of the Year.

Al Benson with baseball friends
In 2018, Al Benson (R) joined fellow APRO member David Kaye (L) of Benefit Marketing Solutions to watch Larry Carrico (C) of SKC Enterprises Inc., dba Rent One play ball at the Roy Hobbs Annual World Series in Fort Myers, Florida.

“We are deeply saddened by the passing of Al Benson,” said Michael Bennett, APRO President and CEO of Buddy’s Newco LLC, dba Buddy’s Home Furnishings. “His contributions to rent-to-own have been immeasurable. His loss is profoundly felt – not just by our community, but by the entire industry.”

In addition to his contributions to RTO, Benson will be well-remembered for his personable style, his love of golf and baseball (he played minor-league ball for a while in Canada as a starter for the Cambridge Terriers), and his collaborative nature.

“The first tradeshow I went to with Al was in Nashville, and they were taking us on buses to go downtown,” remembered Doran. “The bus was packed, Al Benson climbed aboard, and I remember thinking, ‘This guy is a rock star!’ He got on and the whole bus erupted; they were high-fiving him all the way down the aisle. That’s what an influence Al was to so many people in this industry. I’ll never forget that.”

Al and Mary Benson
Al Benson and his beloved wife, Mary, have always shared a strong connection.

Benson is survived by his wonderful wife Mary, as well as his daughter Heather Leitner and her husband Jason; two stepsons, Eric and Brian Linssen, and Brian’s wife Mindy; parents Darrell and Marvel Benson; brother Curt Benson and wife Jannell; grandchildren Nolan, Kassidee, Braylee, Aubree, and Blake; nephew Colten and nieces Kayla and Kennedy. He resided in Townsend, Wisconsin, about an hour’s drive northwest of Green Bay. Celebration of life services are currently pending.

The Association of Progressive Rental Organizations (APRO) is America’s only national trade association for the rental-purchase industry. Our mission is to provide valuable member benefits, maintain a benevolent business climate, and promote professionalism with responsibility and integrity throughout our industry. For more information, reach out to APRO at info@rtohq.org.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.