Association of Progressive Rental Organizations

Show-Me-State Delivery Techs Show ‘Em Up at Rodeo 

All the finalists for the 2022 Rent One DT Rodeo Championship, including winners Anthony Heppermann and Carl Morningstar, claiming their trophies. 

Over the past few months, delivery technicians (DTs) from SKC Enterprises Inc., dba Rent One have been showcasing their skills at the company’s annual DT Rodeo! 

Tech teams from each of 13 regions competed – loading, delivering, servicing, and picking up merchandise to win their region’s top spot. Regional champions got to go to St. Louis for the 2022 DT Rodeo finals; this year’s competition included techs from 100+ stores across eight states. 

In late September, 13 regional champion teams met in St. Louis and took a trolley to Dave & Busters for an evening celebration with dinner and games. The next morning, competition began at 9:30 AM. Teams competed in the following events:

  • Arm Jerker Autopay 
  • Bedbug Bailout 
  • Boot the Bull Back on Rent 
  • Bullfighting Bundle 
  • Go Round Google Review
  • High-Rolling Hazards 
  • Personal Shopper Purse 
  • Pony-Up Puzzles 
  • Runaway Referrals 
  • Slider Slinger

The 2022 DT Rodeo Grand Champions are Anthony Heppermann and Carl Morningstar of Rent One’s store in Troy, Missouri. The pair was awarded a 50¢ raise, a 1st place trophy, a brand-new fully equipped toolbox, and bragging rights for the next year. 

Rent One delivery tech teams had to show they’re more than brawn; during the final competition, the pair had to puzzle through some brainpower exercises. 

“Our DTs are often the first and the last team members to see our clients,” noted Angie Brubaker, the company’s Director of Training and Development. “They have a huge influence on the customer’s perception of Rent One. So we want to make sure they’re equipped with all they need to help our clients and provide extraordinary customer service while visiting clients’ homes.” 

Rent One Owner and CEO Larry Carrico enjoys the contest as a fun way to set, train, and reinforce delivery standards, lessen liability and worker’s compensation claims, and give some positive recognition for team members working out on the frontlines every day. 

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.