Association of Progressive Rental Organizations

Buddy’s Leadership Conference Spotlights Next-Level Growth

Buddy’s CEO Michael Bennett addresses attendees at the company’s Annual Leadership Conference.

Buddy’s Newco LLC, dba Buddy’s Home Furnishings, held its Annual Leadership Conference in early August in Orlando, Florida. The multi-day event, held at the Loews Royal Pacific Resort, focused on advancing Buddy’s to the next level, with content particularly concentrated on growth.

This year’s Leadership Conference, organized by Buddy’s Vice President of Operational Support Teresa Hill, hosted more than 330 attendees, and featured a 35,000-square-foot vendor show and energetic Hot Show.

“We owe our vendors a huge thank-you,” said Michael Bennett, Buddy’s CEO. “They play a huge role in the meeting, showcasing their products and continuing to build strong relationships with our franchise owners.”

(l-r) Buddy’s CEO Michael Bennett presented 2021 Franchise of the Year awards to Patrick Greene, Tom Tucker, Steve Smith, and Ryan Weisenfeld of Pentex Franchise LLC, dba Buddy’s Home Furnishings.

Participants enjoyed keynote speaker John G. Miller, author of QBQ! The Question Behind the Question, who talked about how to make personal accountability a core value in your business. Director of Training and Communication Chris Warso discussed the all-new Buddy’s University training program, developed to equip future company leaders with the skills they need to turn a job into a career in only one year. And Chief Information Officer Roy Griffaw introduced Buddy’s New Store Opening Playbook, created to ensure stores succeed from the get-go, as well as Renting Like a Pro, a digital tablet system customized to improve the rental transaction.

Buddy’s operators and vendors connect over a mountain-bike showcase.

Additionally, Buddy’s used the conference as a prime opportunity to recognize its top store performers, regional managers, and company of the year. The Buddy’s Peak Performance Recognition Dinner and winners’ events all happened at the dazzling Universal City Walk.

“Buddy’s Annual Leadership Meeting is a highlight of our team’s year, and this year was no different,” said Bennett. “There is tremendous power in gathering together the industry’s best operators to roll out new initiatives, collectively address industry trends, celebrate our peak performers, and plan for the future of Buddy’s.”

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.