Association of Progressive Rental Organizations

APRO Board of Directors Fall Meeting Convenes

The APRO board of directors and the APRO vendor advisory committee met this week for the association’s annual fall board and committee meetings. In the past, the board spent the first day and part of the second day in committee meetings before the APRO board meeting commenced. This year’s agenda and focus took a different direction. 

Upon their arrival, the board of directors heard an 18-month update report on the progress of each of the five strategic plan goals from APRO Executive Director Jill McClure. She shared some surprising metrics, including that the association has cut expenses by 33.5% since 2016. McClure reported significant progress in four of the five strategic goals, and that the association anticipates meeting its goal for positive cash flow 18 months earlier than the strategic plan’s deadline.

APRO Board of Directors and Vendor Advisory Committee

After the update, the board of directors divided into small workgroups to tackle specific questions and challenges with each of the five goals. The board members committed to action items for each of the strategic goals to ensure significant progress continues for the second half of the three-year strategic plan.

From left to right: Gopal Reddy, Michael Helton, and Chris Kale, Sr

“This is a hard-working board. They jumped in and really tackled issues. Each of the directors offered contributions and ideas that will help continue the momentum we’ve already seen on the strategic plan,” observed McClure. “For an organization like ours to be successful, it takes volunteer leaders willing to serve. We appreciate that the board and VAC members spent time away from their businesses and families to work toward APRO’s mission.”

In April of 2018, the board of directors created APRO’s first strategic plan in fourteen years. The plan outlined five goal areas: to increase membership; to create initiatives for member engagement; to improve financial stability; to measure industry health; and to maintain a safe, legal environment for member businesses.

The vendor advisory committee (VAC) met and discussed ways of improving the annual convention, including new ideas for community engagement and giveaways for attendees. The committee also decided to meet annually at the APRO Legislative Conference in Washington, D.C., per the request of the APRO board of directors.

Vendor advisory committee members in attendance included: Al Benson, John Blair, Donna DiTrani, Rob Feliciano, Bill French, Michael Helton, Kelly McClellan, Greg Skinner, and Lauren Talicska.

The APRO board members in attendance included: Dennis Adams; Trent Agin, first vice president; Michael Bennett; Phillip Bumbry, David P. David, secretary; Bill French, VAC vice chairman; Chad Fosdick, Louis Garcia, immediate past president; Joe Gazzo; David Harrison; Michael Helton, vendor liaison; Chris Kale, Sr., president; Shirin Kanji; Gopal Reddy, second vice president; Adam Sutton; Terah Vail, treasurer; and Mark Connelly, past president; Jill McClure, APRO executive director; and Ed Winn III, APRO general counsel.

From left to right: Terah Vail, Adam Sutton, Jill McClure, and Matt Warren.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.