APRO has curated the most valuable RTO Education Day at this year’s Fuse: APRO’s National Rent-to-Own Convention where you can get the best resources specific to your business.
Sessions will cover a broad range of topics that will greatly benefit your company’s long term success as well on the day-to-day.
Some of the RTO session topics include:
- Store Manager Tips
- Customer Loyalty
- Digital Marketing
- Website Strategies
- RTO Legal Issues Explained
- Human Resources
- Bed Bugs
Thursday May 11
All sessions take place at Galveston Island Convention Center| 8 a.m.-12 p.m. | APRO’s Giving Back Project Please stop by the Galveston Island Convention Center registration area—for five minutes or an hour—and help assemble care packages for Operation Gratitude. Click here to read more about Operation Gratitude. |
| Grand Ballroom Pre-Function/Level 2 | |
| 8-8:30 a.m. | Complimentary Continental Breakfast Sponsored by Buddy’s Home Furnishings |
| Grand Ballroom-Level 2 | |
| 8:30-9:30 a.m. | Opening Session: Hug Your Haters; How to Embrace Complaints and Keep Your Customers Jay Baer Bestselling business author and customer service and online marketing expert |
| Level 1 | Galleon I | Galleon II | Galleon III | Yacht-Vendor Presentations |
| 9:40-10:40 a.m. | Youtility:
Why Smart Marketing is About Help, Not Hype
Jay Baer |
Your Most Valuable Asset— Your People! Laura Emerson The Premier Companies |
APRO 2017 Statistical Survey Results Greg Manns Industry Insights |
Is Your Healthcare Spending Out of Control? David Huerta & Bob Duch Cost Plus Advisors |
| 10:50 -11:50 a.m. | Get the Most from Public Company Disclosures Nick Mitchell Northcoast Research | RTO Triage: Diagnose What Ails Your Business and Cure It! Mike Tissot Rent-2-Own | Are Bed Bugs Bugging Your Business? Nick Robards Robards Pest Control |
Payment Card Industry Compliance: Don’t Leave Your Business Open to Attack Thomas Vavrin Process Point |
| Grand Ballroom-Level 2 | |
| 12-1 p.m | Education Day Networking Luncheon Sponsored by Whirlpool |
| Level 1 | Galleon I | Galleon II | Galleon III |
| 1:15-2:15 p.m. |
Secrets of Top Store Managers Keith Brock, Rent-A-Center; Jeremy England, Countryside; Vincent Jarbo, Bestway. |
2017 RTO Legal Update Ed Winn APRO Legal Counsel |
Ignite Your Brand and Fuel Your Growth: Turning Your Website Into a Sales Machine Andrew Catapano WOW!brands |
| Grand Ballroom Pre-Function/Level 2 | |
| 2:15-2:30 p.m. | Seminar Break Sponsored by RES Accessories |
| Grand Ballroom-Level 2 | |
| 2:30-3:30 p.m. | Closing Session: Leading Through Uncertainty Matthew Dowd Special Correspondent and Analyst for ABC News, bestselling author and campaign strategist |
