Association of Progressive Rental Organizations

Conn’s, Inc. Announces Partnership with Progressive Leasing

Picture1Lease-To-Own Represents Significant Growth Opportunity for Conn’s and Progressive. Progressive’s Virtual Lease-To-Own Program to be Made Available in All Conn’s Stores. Conn’s Review of Lease-To-Own Strategy Started in 2016
THE WOODLANDS, Texas, April 3, 2017 – Conn’s, Inc. (NASDAQ: CONN), a specialty retailer of furniture and mattresses, home appliances, consumer electronics and home office products, and provider of consumer credit, today announced that it has formed a partnership with Progressive Leasing, a subsidiary of Aaron’s, Inc. (NYSE: AAN), to provide lease-to-own payment solutions to customers who do not qualify for Conn’s proprietary credit offering. Conn’s has entered into an exclusive three-year agreement with Progressive Leasing to offer its customers Progressive’s lease-to-own program. In the summer of 2016, Conn’s began reviewing its third-party lease-to-own strategy to improve sales through this offering.  In January 2017, Conn’s notified Acceptance Now that it would not renew its one-year exclusive relationship, giving Conn’s the flexibility to offer and test alternative lease-to-own options.  In February 2017, Conn’s notified Acceptance Now that it was terminating the offering of the Acceptance Now option in certain Conn’s locations to allow Conn’s to test and integrate Progressive’s offering. “Progressive Leasing is excited to partner with Conn’s to provide lease-to-own solutions for Conn’s customers,” said Ryan Woodley, Chief Executive Officer of Progressive.  “For 17 years, Progressive has helped thousands of retail stores and merchants drive incremental sales by serving more customers.  Our industry-leading virtual lease-to-own program offers an exceptional value and experience for customers. We have invested heavily in innovation to make this process as easy and transparent as possible for our customers.  We look forward to partnering with Conn’s and helping the company execute its lease-to-own strategy.” “We expect to have the Progressive Leasing program available in certain stores starting in May with a full rollout in early June 2017,” said Norm Miller, Chairman and Chief Executive Officer of Conn’s.  “After an extensive review of our lease-to-own options, we decided Progressive’s growth-oriented culture, advanced decisioning capabilities and robust balance sheet provides Conn’s with a strong and committed partner.  Conn’s in-house credit segment declined approximately 41% of the more than 1.3 million applicants for credit we received this past year, but has historically had a limited conversion to lease-to-own sales.  We believe there is a significant opportunity to grow our lease-to-own sales and look forward to partnering with Progressive to help us achieve this goal.” About Conn’s, Inc. Conn’s is a specialty retailer currently operating over 110 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee and Texas. The Company’s primary product categories include:
  • Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;
  • Home appliance, including refrigerators, freezers, washers, dryers, dishwashers and ranges;
  • Consumer electronics, including LED, OLED, Ultra HD, and internet-ready televisions, Blu-ray players, home theater and portable audio equipment; and
  • Home office, including computers, printers and accessories.
Additionally, Conn’s offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn’s provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans.   Investor Contact: S.M. Berger & Company Andrew Berger, (216) 464-6400 Source: Aaron’s Inc.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.