Association of Professional Rental Organizations (APRO)

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Contributing to a Brighter Future

Digitally Archived: 2026

Bill Keese

APRO’s Executive Director

As the cover of this issue illustrates, we are honoring both the 2014 recipients of APRO’s Educational Foundation scholarship fund and those rental dealers who have made the program so successful. The scholarship program–the brainchild of Shannon Strunk and carried forth under the fundraising acumen of Larry Carrico, Jamie Slatton and David P. David–helps rent-to-own employees and children of employees across the country attend college. I also want to recognize the TRIB Group board of directors, which dedicated proceeds from the group’s golf tournament to the scholarship fund. To unify the scholarship selection process, we provided the TRIB Group board with applications from its members for review and asked that the board select a number of recipients to receive scholarship funds raised from the golf tournament proceeds.

As you scan the cover photographs–almost all of them selfies–and read the article, I am sure you will feel a sense of pride in our industry for the success of the scholarship program. The stories of the recipients are inspiring and demonstrate the great act of improving the lives of our youth, which, in turn, helps them to better themselves, their families, our industry and country. With your support, since 2008, APRO has awarded 105 college scholarships totaling $282,500. Again, thanks to all who have donated to the fund.

Also in this issue, we continue our two new series, “Now & Then” and “Building Better Business.” “Now & Then” profiles Joe Fischer of Eagle Rental Purchase and Ted Wilson, a past APRO president. Ted was the second president I worked with in the early days of APRO. He remains one of the most loved and popular presidents ever to serve, even though he has been retired for a number of years. You will appreciate his comments about the early days of rent-to-own and how he is faring in retirement. Joe, meanwhile, talks about his long journey in rent-to-own, which now keeps him busy with nine stores.

We have reported previously on Rent One’s Delivery Tech Rodeo, this issue’s “Building Better Business” feature, but interest among many in the RTO industry regarding this program has been so keen, we dug further and present a more in-depth and updated article on the rodeo. It is a unique and innovative program that is being copied around the country. If you haven’t seriously considered implementing such a competition at your company, you probably will after reading this feature.

These pages also include the return of a talented businessman and writer, Bud Holladay. Don’t miss his article entitled “The Seven Habits of Largely Ineffective People.” Bud was one of the founders of APRO and served as the association’s first president. His sharp wit and unique perspective will entertain and enlighten you. 

We hope you enjoy this edition of our flagship publication!


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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.