Association of Progressive Rental Organizations

Rental Dealer Associations Driving Growth and Progress

Members of the newly formed Central Rockies Rental Dealers Association meet during RTO World 2023 in San Antonio, Texas.

State rental dealer associations are the grassroots organizations that play a vital role in the continuing health and safety of the rent-To-Own (RTO) industry. We’re so grateful of all the grateful work happening with our existing rental dealer associations, and excited to share the latest on associations that are either just coming together, or re-activating!

State rental dealer associations have been around since the 1990s, with the shared goal of protecting the RTO transaction. APRO works with over 20 state associations that host regular annual meetings, keep lobbyists on retainer in state capitols, hold annual elections of officers and boards of directors, and collect dues money to be held in reserve for future battles. The benefits of a strong state association include: legislative oversight and advocacy, including state legislative day events; a shared state defense fund all members contribute to; information-sharing to ensure compliance with industry standards; and training opportunities for employees. 

As perceived threats to the RTO industry ebb and flow, participation in state associations can naturally lose momentum, so APRO works closely with industry leaders to reactivate state associations across the country and launch new associations where they don’t yet exist. During the past year, we’ve hosted a series of state rental dealer association organizing/re-activation meetings for Arizona, Colorado, New York, North Carolina/South Carolina, and Texas. The meetings have helped produced some exciting developments, including: 

  • Arizona is joining Cal-APRO to become the Southwest Rental Dealers Association;  
  • Colorado is solidifying the Central Rockies RDA and adding Utah and Wyoming to the organization;  
  • New York is in talks to potentially merge with another regional rental dealer association; and
  • North and South Carolina are poised to become a new rental dealer association, and will be up and running soon.

Interest in state associations is surging, with the largest number of state rental dealer association meetings ever hosted at an RTO World, including Central Rockies (Colorado, Utah, and Wyoming), Georgia, Kentucky, New York, Northeast (Connecticut, Massachusetts, and Rhode Island), North and South Carolina, Ohio, Oklahoma, and Texas.

Keith Ferriman and Mike Tissot (3rd and 4th from L) happily receive the APRO State Association of the Year Award from (L to R) Michael Bennett, Mark Connelly, and Charles Smitherman.

Also at RTO World 2023, state rental dealer associations that have sustained a high level of engagement over the years were recognized as President’s Circle Award winners: Arkansas, Illinois, Kansas, Ohio, and Tennessee. The Ohio Rental Dealers Association was named State Association of the Year, and we can’t wait to see who will win in Orlando, Florida, next year!

A State Presidents Meetup will be held via Zoom on November 2, 2023, to discuss education needs for the coming year, and ways to support dealers in attending industry events – such as APRO’s Legislative Conference in April 2024. 

If you’re interested in joining or leading a state rental dealer association, please contact Jen Troke at info@rtohq.org 

Upcoming Events




Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.