APRO Awards Luncheon and Business Meeting Keynote Speaker Kerry Lebensburger, Chief Revenue Officer of Ashley Furniture Industries

RTO World 2019 was a success from start to finish last week as rental dealers and exhibitors from across the country met in Louisville, Kentucky, for the second annual trade show and convention hosted by APRO and TRIB Group. This year’s event hit record numbers—from an increase in attendance to Hot Show sales reaching just under $11.5 million—and while we may have left still arguing about whether it’s ‘Looavul,’ ‘Looeyville,’ or ‘Luhvul,’ we can all agree that RTO World left us feelin’ lucky in Kentucky.

The convention kicked off bright and early Tuesday morning in conjunction with a few state association meetings as well as the TRIB Group annual Membership Meeting. Opening day brewed large groups of rent-to-own enthusiasts checking in and picking up their badges before heading to a Peer Group Meetup of choice. Starting the day with engaging peer groups gets people talking, minds percolating and ideas brewing. They serve as a catalyst to shape the RTO World attendee experience in planting the seeds for what each unique individual should absorb over the next three days. The peer group meetups included industry newcomers, store managers, marketing professionals, I.T. professionals, district managers, and owners/dealers.

2019 Ernie Talley Lifetime Achievement Award Winner David P. David

Tuesday’s schedule also included the annual APRO Awards Luncheon and Business Meeting, sponsored by LG Electronics Corp, USA, that featured keynote speaker Kerry Lebensburger, Chief Revenue Officer of Ashley Furniture Industries. Lebensburger’s presentation offered a sobering look at the industry, what the future might hold and how to achieve resilience. His presentation was a crowd-pleaser on many accounts and will be available for streaming soon. The awards portion of the luncheon was a communion of rent-to-own’s finest getting recognition for their achievements. This year’s slate of noteworthy honorees include Phillip Bumbry, Emerging Leader; George and Angie Ramel, Norm Smith Vendor of the Year; Jonathan Rose, Heritage Award; Dan Singh, Steve Kruse Award of Honor; Gopal Reddy, President’s Award of Excellence; Mike Tissot, Chuck Sims Rental Dealer of the Year; David P. David, Ernie Talley Lifetime Achievement, and John Cleek, Jr. accepting the State Association of the Year award on behalf of the Missouri Rental Dealers Association. Additionally, Florida, Missouri, Ohio, and Pennsylvania were recognized in the new Presidents’ Circle award recognizing state associations with outstanding leadership, community involvement, and legislative advocacy. APRO goes the extra mile to keep award winners in the dark until the awards ceremony to add that extra element of surprise.

“I sat there thinking it was quite the coincidence how much the person being described had in common with my life,” shares Singh, recipient of the Steve Kruse Award. “As they went on describing the individual, I thought ‘hey, I did that too…and also that…wait, this is starting to get weird’ and then my name was announced! I was not expecting to win at all, and I’m honored to even be considered.”

One of the many informative presenters, Nancy Friedman, Telephone Doctor Customer Service, spoke at two different sessions this year discussing the do’s and don’ts of customer service.

While the APRO Awards Luncheon and Business Meeting took place, the Small Batch Managers’ Experience simultaneously opened. The store managers registered for this special track met for their very own peer group meetup before gearing up for the afternoon of education breakout sessions. These sessions were led by some of the most well-renowned individuals in the industry and boasted rooms full of insight and knowledge from wall-to-wall.

This year’s Hot Show hit $11,446,223 in sales with 26,350 units sold.

Education and professional development are important pillars of RTO World and this year’s roster of presentations sponsored by High Touch Technologies was off the charts. Brian Eckleberry of Ace Rent-to-Own presented his topic explaining that you will never be as good at promoting your business as you think you are compared to a happy customer. In her presentation, Kelly Martin, of SKC Enterprises Inc., dba Rent One, spoke about the importance of retaining a business’ most valuable asset: people. Mike Tissot of Countryside Rentals Inc. shared his trade secrets in his session titled, The Art of Growth: Building Your Customer Base.

For the Owners/Dealers Track sessions, the Kale family presented, Breaking Barriers: 5 Ideas to Create New Revenue Streams and Retain Key Employees. Chris Kale Sr., Rent King, and his sons Chris Kale, Jr. and Jeff Kale of Happy’s Home Centers shared ideas for business diversity and how to keep employees engaged, loyal and committed. The Sutton duo, Larry and Adam of RNR Tire Express, presenting together for the first time, defined generations within the workforce and how to leverage the strengths of every employee. Dan Fisher, Joe Luczak, and Scott Waltman, all from MAJIK Rent-to-Own, discussed their strengths in the company’s culture and   their approach to its finesse. Brian Farrington of Cowles & Thompson provided a wage and hour legal update while APRO’s Ed Winn, III, provided his annual legal update. Michael Helton and Christopher Terrigino of Rivero, Gordimer and Company, P.A., joined Troy Garris of Garris PLLC. They discussed the many topics to take into consideration when an individual is interested in buying or selling an RTO business.

Sponsored by Whirlpool, the Hot Show Welcome Reception and Sale concluded the first day of the convention. Rent-to-own exhibitors and attendees came together to connect and bid on items in a live auction. This year’s Hot Show hit $11,446,223 in sales with 26,350 units sold.

The whole young professionals gang at the Emerging Leaders Networking Social sponsored by Nationwide RentDirect.

Before the day was officially over, the rent-to-own young professionals and industry newcomers were invited to attend the Emerging Leaders Networking Social sponsored by Nationwide RentDirect. Attendees enjoyed networking over some friendly competition challenging each other in games of pool, cornhole and bowling.

Day two of RTO World 2019 opened with the RTO Education Continental Breakfast sponsored by Color Ad, Crosley Corporation, O’Rourke Sales Company, and Progressive Furniture Inc. Store Managers’ registered in the Small Batch Experience also got an exclusive sneak peek of the trade show floor during breakfast. At the Education General Session sponsored by High Touch Technologies that morning, keynote speaker JD Smith, Chief Operations Officer of Aaron’s Inc., spoke on how his experiences growing up shaped him into who he is today. Smith mentioned several pivoting points from childhood to adulthood including when he met retired Cowboys football player, Roger Staubach.

Dennis Shields, Jill McClure, and Dan Fisher had the honor of opening the doors to the trade show floor at the annual Ribbon Cutting Ceremony.

Following the Education General Session, attendees raced down to the Ribbon Cutting Ceremony held in front of the exhibit hall that opened the doors to the RTO World Trade Show. This year’s tradeshow offered 53,000 square feet of products and services; a networking lunch co-sponsored by Byrider Franchising and Climatic Corp.; snacks and refreshments sponsored by Coaster, Symbol Mattress, and Tempoe; an ice cream break sponsored by Ideal Software Systems, Inc.; and a continental coffee talk breakfast sponsored by Lane/United Furniture Industries, National Coverage/NCTV, Relation Insurance, and Sealy Mattress Company.

There were also a few surprises during the trade show such as the innovative 4,000 square foot RTO Works rent-to-own store courtesy of American Rental and the APRO member lounge. This year’s APRO Member Lounge was a beautiful 10 x 20 shed graciously donated by Andrew Yoder from Russellville Rentals that was auctioned off on the tradeshow floor for $4,500. That wasn’t the only event that raised money on the tradeshow floor. Shots for Scholarships raised $12,000 auctioning shots of whiskey at $1,000 a pop. With the assistance of auctioneer Casey Pristou, APRO raised a total of $16,500 to benefit the APRO Scholarship Fund.

Next, and with a continued focus on education, another group of breakout sessions took place for the second day of the store managers’ Small Batch Experience on Wednesday afternoon. New to this year’s schedule, store managers could attend RTO World as a ‘Small Batch’ registrant. The Small Batch Managers’ Experience included special event invitations, a sneak peek of the trade show expo, and specially designed speaker presentations. Small Batch Experience speakers included Nancy Friedman, Ron Brown, Rachel Casey, Martin “Elvis” Valdez, Adam Sutton, Leonard Alonzo, Kirby Salgado, Jessica Mahon, Owen Pye, and Breanna Ratering.

Shots of whiskey at $1,000 a pop raised a total of $12,000 benefitting the APRO Scholarship Fund.

One of the many informative presenters, Nancy Friedman, Telephone Doctor Customer Service, spoke at two different sessions this year discussing the do’s and don’ts of customer service. When asked what her experience has been like attending RTO World, Nancy Friedman answered, “On a scale from one to ten, a twelve.”

For the rest of the afternoon, there were a few more meetings as well as attendees trickling in and out of the exhibit hall, getting exposure to all the latest industry products and trends. However, the night was not over yet as the highly-anticipated evening social was about to begin just down the street at Louisville’s premier dining and entertainment destination Fourth Street Live!

The Tavern at Fourth Street Live! was the site of this year’s offsite party sponsored by Ashley Furniture Industries which brought everyone together for an evening to remember. The derby-themed evening was a great time had by all celebrating another exciting convention week of networking, learning and buying. The night included an RTO World 2019 photobooth, billiards and dancing.

Mary, Heather and John, Jr. Cleek got down and Derby at this year’s offsite derby-themed party.

On the final morning of RTO World 2019, a Coffee Talk Continental Breakfast was hosted to give attendees their last chance at coming together for peer bonding and visiting with exhibitors before heading back home.

“The success of this year’s RTO World was made possible by the contribution and efforts of everyone involved,” says APRO Executive Director Jill McClure “Attendees, exhibitors, sponsors, board members and staff all play an essential role that makes this event shine. We can’t wait to do it all again at RTO World 2020 August 17-20 in Tampa, Florida!

Click here to see more photos of the 2019 RTO World sneak peek album and keep an eye out for more exciting coverage and photos soon!

Nationwide Marketing Group recently announced the launch of WIN: Women in Nationwide, a group focused on supporting and developing female business leaders within the independent retail channel that includes RentDirect members. The group will hold its inaugural meeting at PrimeTime in New Orleans on Sunday, August 18 at 12:00 PM.

“We are very fortunate to have a strong contingent of talented women spearheading business development and growth within our membership, at our vendor partner organizations and across Nationwide Marketing Group itself,” says Jennifer Danko, vice president of technology at Site on Time, a Nationwide Marketing Group company, and a founding member of WIN. “We look forward to bringing these gifted business leaders together in New Orleans to share our unique perspectives and strengths, and identify new pathways that encourage women at all levels to explore leadership roles they may not have considered before.”

Sponsored by Wells Fargo, the WIN luncheon will feature a panel discussion with female leaders from across the industry that addresses topics including recent accomplishments, resources and how women can best support each other to help drive business success. Following the luncheon, Jody Urquhart, author of All Work & No Say, will deliver a humorous and inspirational presentation showcasing how female leaders can use their unique talents to influence, energize and engage their colleagues for mutual success.

“Diversity and inclusion are core to Wells Fargo, and we are honored to sponsor WIN’s inaugural event that recognizes the contribution of women and diverse members of the appliances, electronics, furniture and bedding industries,” says Chad Lyon, president E&A Group, Wells Fargo CDF. “For more than 25 years, we have supported Nationwide’s member growth and our shared vision of advocating for women’s success in the retail industry.”

The WIN luncheon is open only to PrimeTime attendees. Tickets are free, although advance registration is requested. To reserve your spot, visit http://bit.ly/NMGWIN.

STAY IN THE LOOP with the official RTO World 2019 app! See how this year’s app will help you navigate through the biggest event in the industry next week, August 6-9 in Louisville, Kentucky.

Keep up with everything you need to know by…

  • Creating a personalized schedule of events and educational sessions,
  • Downloading speaker handouts and presentations,
  • Finding exhibitor locations,
  • Connecting with other attendees,
  • Receiving real-time updates and announcements, and
  • Uploading and sharing pictures on the activity feed with #RTOWorld19.

Download the official RTO World 2019 event mobile app by searching for “RTO World” in the Google Play Store/Apple App Store. Once installed, enter the email address used for registration as your username and “rtoworld19” for your password (case sensitive). Only registered attendees will have access to the app. If you have any questions, please contact technology@rtohq.org 

Don’t forget to use #RTOWorld19 for text and media shared on all of your digital and social media platforms. You can search through the content of other attendees with this hashtag as well as provide your own updates. 

We are happy to work with Benefit Marketing Solutions as the sponsor for this year’s app!

We look forward to seeing you at RTO World 2019 August 6-8 in Louisville, Kentucky! We offer this guide to ensure you’re ready for a successful event.

You can also stay in the loop and start planning with the RTO World 2019 App! 

You can find the mobile app by searching for “RTO World” in the Google Play Store/Apple App Store. Once installed, enter the email address you used for registration as your username and “rtoworld19” for your password (case sensitive). Only registered attendees will have access to the app. If you have any questions, please contact technology@rtohq.org.

Avoid the lines on Tuesday, and pick up your badge early on from 3:00 – 6:00 PM on Monday, August 5th, at the Kentucky International Convention Center on the upper concourse.

Kentucky International Convention Center (KICC)
221 S. 4th St.
Louisville, KY 40202

All events will take place at the convention center unless otherwise noted.

Marriott Louisville Downtown
280 W Jefferson St, Louisville, KY 40202

Hyatt Regency Downtown
320 W Jefferson St, Louisville, KY 40202

What to wear to convention is one of our most frequently asked questions. RTO World meetings, APRO awards luncheon, trade show, general session, and education is business casual. We want you to be relaxed and ready to learn and connect, so wear something comfortable. We also recommend bringing a jacket or sweater as temperatures in meeting rooms can fluctuate.

  • Hot Show Welcome Reception & Sale
    Tuesday, 4:45 – 6:45 p.m. 
    Pick up your bidding paddle and enjoy a cocktail with rent-to-own colleagues, reconnect with old friends and make new ones, all while getting in on deals offered only at RTO World’s high-energy Hot Show. Business casual; complimentary bar.
  • Emerging Leaders Networking Social 
    Tuesday, 9:00 p.m.

    Industry newcomers are welcomed to come enjoy complimentary craft cocktails and tasty treats at one of the exciting Fourth Street venues while catching up with the next generation of RTO-industry leaders. Interested in attending? Email us at elc@rtohq.org for more info. Casual attire with comfortable shoes suggested. 
  • Louisville Experience | Fourth Street Live Party! 
    Wednesday, 7 – 9:30 p.m.

    The Louisville Experience makes RTO World 2019 the perfect opportunity to catch up with colleagues and enjoy delicious local fare and live entertainment. Food and drinks will be provided. Host hotels are conveniently located within steps of the Fourth Street area. Derby Casual attire; Bow ties, Dresses & Hats encouraged!

To keep you informed of any important changes during the conference, we’ve added a text messaging service for your convenience. To opt in, provide us with a mobile number and you will receive an SMS (text) message. Simply reply to that with the number “1” and any updates or changes in times or venues during the conference will be communicated to you via text.

For the Marriott Downtown, RTO World attendees receive 30% off prevailing self-parking rates in the hotel’s attached parking garage, based upon availability. Regularly priced onsite parking is either $10 per hour or $29 per day.

For the Kentucky International Convention Center and the Hyatt Regency:

There are two parking garages: 

  • Cowger Garage is located at 4th & Market Street (directly next to Z’s Fusion Restaurant).
  • Commonwealth Garage is located on Jefferson Street (middle of block on the left-hand
    side) between 3rd & 4th Streets and connected to Hyatt Regency.

Each time a car enters the garage you will be given a parking ticket. Each time that car exits a validation sticker on the ticket in the area in the middle that says, “STICKER HERE”, otherwise you will have to pay.

        $2 — 0 min to 1 hour
        $4 — 1 hour to 2 hours
        $6 — 2 Hours to 3 Hours
        $8 — 3 Hours to 8 Hours
        $10 — 8 Hours to 24 Hours

A lost parking ticket will result in a $20 charge per day. 

Time Zone
Louisville is Eastern Time Zone.

Share Your Experience
Post photos, thoughts, quotes and comments about your RTO World 2019 experience via social media. #RTOWorld19 is this year’s official hashtag. APRO social media channels are Facebook and Twitter, @RTOHQ. Be sure to include the hashtag in all of your social media and app experiences and see your activity appear on the official RTO World app!

Details and Schedule
Click here for a full RTO World 2019 schedule of events.
Click here for the Education Session Planning Guide

We’re here to help. Contact us at 1-800-204-2776, info@rtohq.org.

The cutoff date for host hotel room blocks has passed, but if you need assistance, contact us at 800/204-2776, info@rtohq.org. It’s not too late to register for both your hotel and the convention now to secure your spot at RTO World.

Last year’s peer group meetups were such a hit, they are back by popular demand! These meetups are an opportunity for rent-to-own professionals to network in a relaxed, informal and facilitated environment targeted toward your specific industry role. You can expect room for open for discussion to celebrate strengths, dissect issues, and think toward the future with your trusted peers.

RTO World 2019 Meetup Groups and Facilitators:

Tuesday, August 6, 8:00 AM

  • State Association Presidents’ Meetup – Kelly Martin, VP of Corp. Strategy and Culture of Rent One

Tuesday, August 6, 10:45 AM

  • Owner/Dealers – Gary Ferriman, President of Showplace Rent To Own
  • Industry Newcomers – Adam Stark, Owner of Happy’s Home Centers
  • Marketing Managers – Jessica Mahon, Marketing Communications Manager at Countryside Rentals, dba Rent-2-Own
  • IT Professionals – Scott Waltman, Director of Employee Development at MAJIK Rent-to-Own
  • District Managers – Mike Goodin and Bill Howard,District Managers at Full-O-Pep Appliances Inc., dba American Rental

Tuesday, August 6, at 12:30 PM

  • Store Managers’ Meetup – Keith Brock, Store Manager at Rent-A-Center

Join us on Tuesday for an exchange of great ideas!

The cutoff date for host hotel room blocks has passed, but if you need assistance, contact us at 800/204-2776, info@rtohq.orgIt’s not too late to register for both your hotel and the convention now to secure your spot at RTO World. 

We can’t wait to kick off the first-ever Small Batch Managers’ Experience specially designed for rent-to-own store managers next week at RTO World 2019! Even if you registered as a store manager for the full convention, make sure you don’t miss out on all the opportunities that are curated just for you in this special experience.

Reporting For Duty
Registration opens at noon on Tuesday, August 6,* on the Upper Concourse of the Kentucky International Convention Center. Lunch on Tuesday will be available for purchase right next to the RTO World registration desk. Check-in, grab lunch and head down to the Store Managers’ Meetup with your peers to share ideas, challenges, and solutions before breaking for the RTO Education sessions scheduled for the day. Breakfast and lunch will be provided on Wednesday, August 7.

Tuesday, August 6
12:00 – 12:30 PM  Store Managers’ Registration Check-in
12:30 – 1:30 PM    Store Managers’ Meetup
1:45 – 4:35 PM      RTO Education Breakout Sessions
                                 1:45 – 2:35 PM:  Breakout 1
                                 2:45 – 3:35 PM:  Breakout 2
                                 3:45 – 4:35 PM:  Breakout 3
Sponsored by High Touch Technologies
4:45 – 6:45 PM      Hot Show Welcome Reception & Sale
                              Sponsored by Whirlpool
9:00 PM                 Emerging Leaders Networking Social
                                Sponsored by Nationwide RentDirect

Wednesday, August 7
8:00 – 9:45 AM      Store Managers’ Expo Pre-show Sneak
                                Peek and Breakfast
10:00 – 2:00 PM     RTO Education Breakout Sessions
                                    10:00 – 10:50 AM:  Breakout 1
                                    11:00 – 11:50 AM: Breakout 2
                                    12:00 – 12:50 PM:  Breakout 3
                                        1:00 – 1:50 PM:  Breakout 4
                               Sponsored by High Touch Technologies
2:00 PM                  Store Managers’ Afterglow

Small Batch Managers’ Experience Includes:

  • Educational sessions tailored for all store managers serious about their career in rent-to-own,
  • Participation in facilitated store managers’ meetup to share ideas and best practices,
  • An invitation to the RTO World Hot Show & Welcome Reception,
  • An invitation to the Emerging Leaders Networking Social,
  • An invitation to General Session with Keynote Speaker JD Smith,
  • An exclusive store managers’ sneak peek of this year’s tradeshow prior to its official opening, and
  • An invitation to join your peers to discuss the biggest takeaways of the day at the Store Managers’ Afterglow.

Start planning with the RTO World 2019 App! You can find the mobile app by searching for “RTO World” in the Google Play Store/Apple App Store. Once installed, enter the email address you used for registration as your username and “rtoworld19” for your password (case sensitive). Only registered attendees will have access to the app. If you have any questions, please contact technology@rtohq.org.

The cutoff date for host hotel room blocks has passed, but if you need assistance, contact us at 800/204-2776, info@rtohq.orgIt’s not too late to register for both your hotel and the convention now to secure your spot atRTO World

Introducing APRO Interns JD and Jessica

For many, summer often indicates a time where the average day-to-day slows down a bit, but for APRO it signifies one of our busiest times of the year. The energy is high at the APRO office as we prepare for the best RTO World yet while also keeping your trusted association working like a well-oiled machine. This year we’re so excited to have the help of two interns, Julio “JD” Palacios and Jessica Weiss

If you attended MRDA’s 15th Annual Heartland of America Regional Trade Show and Seminar or Full-O-Pep’s Annual Trade Expo and Kent Hoffman Golf Tournament the last couple months you may have had the pleasure of meeting JD. He is a recent graduate of the University of Texas at Austin where he studied radio, television, and film with a minor in computer science. JD is APRO’s media intern, and he hopes to build a career in media content creation. “My experience with APRO so far has gone above and beyond my expectations,” shares JD. “It’s been exhilarating! I’ve been afforded the chance to take the first steps in my career path goals through my time with the association.” 

Jessica comes from a background of wearing many hats with careers in music, advertising, and the military. She received a master’s degree in advertising from the University of Texas at Austin and is APRO’s communications and social media intern. She lives in Buda, TX, on a 100+ acre property with her boyfriend, three pets, and a son on the way in October. “This summer at APRO, I’ve enjoyed the opportunity to learn about the RTO industry which is not something in which I had a lot of prior knowledge,” says Jessica. “After being submersed in all of the preparation, I am looking forward to RTO World to see everything come together and meet as many people as possible.” 

We are thrilled to have JD and Jessica join us at RTO World next week. Please feel free to say hi and learn more about them at the biggest event of the year!

You’re invited to…

two awesome social events at RTO World 2019! You won’t want to miss this year’s offsite party at Fourth Street Live! for the full Louisville Experience or the second annual APRO Awards Luncheon and Business Meeting. Keep reading for more details on each and join the fun with your peers August 6-8 in Louisville, Kentucky!

The Louisville Experience | Fourth Street Live Party!
Sponsored by Ashley Furniture
RTO World
Wednesday, August 7
7:00 – 9:30 PM

The Louisville Experience Party will be held at the local premier dining and entertainment destination Fourth Street Live! This year we’re gettin’ down and derby and encourage you to join the festivities! Dress in your derby best with bowties and plaid, sundresses and hats! Dinner will be served, games will be provided, and fun will be had!

There’s more…

APRO Awards Luncheon and
Business Meeting

Sponsored by LG Electronics Corp, USA
RTO World
Tuesday, August 6
12:00 – 1:30 PM

Join us for the second annual APRO Awards Luncheon and Business Meeting at this year’s tradeshow and convention in Louisville, Kentucky. While the inaugural RTO World introduced many new and combined events last year, attendees were still able to enjoy APRO’s annual awards presentation only slightly modified. The traditional evening awards banquet transitioned into an informal awards luncheon and it was such a hit that we’re doing it again this year… with a few exciting additions!

The APRO Awards Luncheon and Business Meeting is a great place to have your midday recharge with colleagues consisting of good food, conversation, and celebrating those who have gone the extra mile in the industry. This year’s rockstars will be recognized with the following awards:

  • President’s Award of Excellence
  • Chuck Sims Rental Dealer of the Year
  • Norm Smith Vendor of the Year Award
  • Heritage Award
  • Ernie Talley Lifetime Achievement Award
  • Steve Kruse Award of Honor
  • Emerging Leader Award
  • Presidents’ Circle Awards
  • State Association Continued Excellence Awards
  • Legislative Achievement Award
  • Emerging Excellence Award
  • State Association of the Year Award


this year’s keynote speaker Kerry Lebensburger, Chief Revenue Officer of Ashley Furniture Industries. Lebensburger will bring high energy to the event with his talk regarding the future of RTO. In his presentation, No Turning Back: The Future of RTO, Lebensburger does not mince words about where he sees the direction of retail going, and in turn, exactly how he sees RTO’s role moving forward. We have told you before but we won’t hesitate to underscore that with fun incorporations like this one, RTO World 2019 will be the best year yet! 

Admissions to events are included with full 
RTO World 2019registration.

The cutoff date for RTO World hotel room blocks has now passed, but if you need assistance, contact APRO at 800/204-2776, info@rtohq.org. Register for both your hotel and the convention now to secure your spot at RTO World

CHANGE OF PLANS? Do not contact the RTO World host hotels, the Marriott or the Hyatt, directly for room changes and/or cancellations. Contact APRO for assistance at 800/204-2776, info@rtohq.org.

Click here for the full event schedule.

2019 Full-O-Pep Employees at 38th Annual Trade Expo

Full-O-Pep Appliances Inc., dba American Rental hosted its Annual Trade Expo and Kent Hoffman memorial charity golf tournament this week in Nashville, Indiana. This year’s attendees enjoyed an informative trade expo; a golf tournament benefiting Riley Children’s Hospital; and social events including a whiskey tour, painting with a twist, a catered dinner and a day of celebration at the company hog roast hosted by APRO secretary David P. David, owner of Full-O-Pep. 

Hot air balloon at the company hog roast

At the trade show, Full-O-Pep employees were given the opportunity to meet and greet with vendor representatives to learn more about their latest product offerings.  They were also given $5,000 in vouchers to spend with a vendor of their choosing for a product they would like to carry in their store.

This year’s annual company hog roast hosted by David was one for the books. The party included fun for everyone with inflatable water slides, an inflatable bull, euro bungee, a hot air balloon, go-carts, live music by Brian Smoot and the Summit Band, food that featured David’s famous baked beans and fireworks after dark display.

Click here to see more photos of Full-O-Pep’s 38th Annual Trade Expo and Kent Hoffman Golf Tournament.

APRO board member Shirin Kanji was recently interviewed in Franchise Euphoria podcast.

APRO board member Shirin Kanji, President of Impact RTO Holdings, has trailblazed his way to the top as the country’s largest Rent-A-Center franchisee and his achievements haven’t gone unnoticed. Franchise Euphoria, an internationally recognized podcast, featured Kanji on its latest episode, “Developing Emerging Concepts with Shirin Kanji Impact Properties.”

In this episode, Kanji recounts following his family’s franchising footsteps and how he jumped into Rent-To-Own. He oversees all of Impact Properties Investment related activities and directly oversees the newly formed retail division which includes 75 Rent-A-Center franchised locations and 2 CARSTAR franchised locations. Kanji also currently serves on the Rent-A-Center Franchise Advisory Council. He is a member of the Florida Rental Dealers Association board of directors and the APRO board of directors. In addition to being recently featured in the Franchise Euphoria podcast, APRO featured Kanji in its Summer 2018 issue of RTOHQ: The magazine. Click here to read the full article. It is such a pleasure to have members like Kanji.

Click here to listen to the full podcast now.