Association of Progressive Rental Organizations

Whirlpool CEO Fettig And GE CEO Blankenship Both Step Down

Whirlpool’s Bitzer and Fettig
Marc Bitzer and Kevin Nolan assume new CEO roles The CEOs of two of the world’s largest major appliance manufacturers are handing off the reins. In back-to-back announcements, Whirlpool’s Jeff Fettig and GE Appliances’ Chip Blankenship said they are stepping down from their corner-office roles. Fettig will continue in his role as Whirlpool chairman, but will pass the chief executive baton to president/COO Marc Bitzer, effective Oct. 1. Blankenship, a former GE scientist and jet engine VP, ran the appliance business for the last five-and-a-half years — arguably the division’s most turbulent period, as it was actively shopped by GE, nearly acquired by Electrolux, and eventually purchased by Qingdao Haier. He was succeeded, effective today, by former VP/chief technology officer Kevin Nolan, a 27-year GE veteran with 23 patent awards under his belt, who was given the new title of president/CEO.
Meet the new boss: GE’s Kevin Nolan
GE cited an interview with the local Louisville Business First, in which Blankenship said the decision to step down was entirely his, and was made over the objections of Haier. Indeed, Qingdao Haier chairman Liang Haishan praised Blankenship for surpassing initial internal forecasts following the acquisition last year. “The business’s performance and leadership team under Chip’s direction has exceeded our expectations during our first year together,” he said in a statement. Blakenship said his goal had been to stabilize the company under its new ownership, and felt this was a good time to make a break as GE prepares a strategic growth plan for the next five years. He will remain with the company through year’s end to assist in the management transition, and then may pursue a career in nonprofits or academia, he told the Louisville paper. In his new role, Nolan will be assisted by senior execs Melanie Cook and Rick Hasselbeck in a newly created management triumvirate called the GEA [GE Appliances] Executive Council. Cook, formerly sourcing VP, was promoted to COO, and Hasselbeck, who joined the company last October from Covergirl, was named chief commercial officer. Whirlpool’s Blitzer, a former Boston Consulting Group VP, joined the majap maker’s European division in 1999 as a VP and within six years was running the unit as president. He variously ran the company’s U.S. and North American operations from 2009 until 2013, when he was named vice chairman, and became president/COO in 2015. “I want to thank the Whirlpool board of directors and especially Jeff Fettig for their confidence in appointing me to this position,” Bitzer said. Fettig leaves his day-to-day management duties after 36 years of Whirlpool service, including the last 13 as CEO. “We have achieved significant milestones during this time through the great work of Whirlpool people throughout the world,” he said in a statement. “Going forward, I believe we have more opportunities than ever before in our 106-year history.  I know Marc and our Whirlpool leadership team will continue to achieve great things for our company in the years ahead.” Source: TWICE 

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.