Association of Progressive Rental Organizations (APRO)

Magazine Article Website Banner (1536 x 300 px)

Brooks On The Beam

TEAM = Together, Everyone Achieves More…but how, exactly?

Former pro-footballer and friend of RTO spells out the best ways to success

When Derrick Brooks talks about teamwork, people listen.

Just a sampling of the native Floridian’s litany of football-linebacker accolades clearly delineates how successful he has been serving as part of a team: NCAA National Championship team member; first-round draft pick and 14-year career with the Tampa Bay Buccaneers; 11-time Pro Bowl-er and Pro Bowl MVP; 9-time All-Pro; Super Bowl champion; and Pro Football Hall of Famer.

And, while he was tackling, sacking, intercepting, and returning for one team on the field, Brooks was also investing in, guiding, and empowering young people in his community via another team he created himself. Now under the umbrella of Derrick Brooks Charities, what Brooks began during his debut year as a pro-baller has become an educational and supportive lifeline for hundreds of disadvantaged youngsters.

“[Brooks] built a name for himself, then leveraged his achievements to rally others to team up in the community and make a difference,” notes the organization’s website [www.derrickbrookscharities.org]. “Every year, the number of volunteers, supporters, and dreamers grows, as does the impact on the youth in our community. [We] aim to throw the rope back and help pull them forward. The collective hope and vision is that the youth of today grow and excel from our programs and become the next team members to throw the rope back.”

“Everything I’ve been able to achieve in life has required a team, it has required the efforts of others,” echoes Brooks himself. “I’ve always depended on the help of someone else next to me going through the same grit and grind, sacrifices, perseverance, to achieve a goal. I’ve always been astounded by the power of a team.”

So, yeah, Derrick Brooks knows just a little bit about the exponential strength intrinsic in teamwork. And when he imparts some wisdom about how to harness that force for positive results, people perk up.

There is no “I” in team. Teamwork makes the dream work. Teamwork divides the tasks and multiplies the successes.

Everyone has come across these ubiquitous maxims many times – to the point of eyeroll-inducing overuse. So, Derrick Brooks decided to dig a little deeper.

“I’ve heard this a thousand times from coaches, seen it written up on locker room walls: the word TEAM used as an acronym for Together, Everyone Achieves More,” he explains. “And I began to wonder, how? How do we achieve more together? And I went on a kind of quest to come up with another TEAM acronym that reveals how does a team work?”

T = TRUST

“The T for me is Trust,” Brooks begins. “To be part of a team and to come together as a team, you’ve got to have a foundation of trust. For me, that starts with my faith, followed closely by my marriage – I earn my wife’s trust every single day. And then, of course I think of football. We have to come together in that locker room from diverse backgrounds – some guys are rookies, some are older; some guys are single, some are married, some guys you can’t tell. It doesn’t matter what you look like or how strong you are or how fast you are. You’ve all got to come together and build that trust. It’s the trust you share with each other that matters.”

E = EFFORT

“Coming together and building that trust takes effort,” continues Brooks. “You can’t earn trust by sitting still; you must make an effort, do something. Being part of a team means everyone is trying, striving, taking action.”

Brooks notes that talent is a non-factor when it comes to effort; all that’s required of team members is to make the effort to the best of their capabilities.

“Effort is a competition between two people – you and you,” he concludes. “You decide the amount of effort you need to exert to get the job done. If you and your team members give your best effort, that becomes a formula for winning.”

A = ACCOUNTABILITY

“At all levels of achievement, no matter how large or how small, you’ve got to have some accountability measurements in place,” attests Brooks. “For RTO, it’s numbers, it’s sales, it’s retention – developing a relationship and turning a customer into a client. Accountability has to be at the core whenever you’re part of a team, and you can’t be afraid of it – embrace it. You can’t run away from it; you must want that bright spotlight shining on you.”

Brooks asserts that on successful teams, every member knows what the goals are and what every individual is accountable for. Additionally, great leaders need to ensure they’re providing the right resources for team members to fulfill their accountability measurements.

“For a healthy team environment, everybody should know what every member is accountable for – it’s no secret,” reiterates Brooks. “But the beautiful thing about it is you’re not standing alone; you’re standing beside your teammates – your colleagues and your leaders – and you’re all going through the grind together.

“In football, it’s pretty simple: we were measured by wins and losses,” he continues. “But in rent-to-own today, you’ve got to understand what your accountability measures are and as you achieve them, don’t be satisfied with the status quo – keep on raising the bar for yourself and your team.”

M = MOTIVATION

“Motivation is like showering every day – either you do it, or you stink,” Brooks chuckles. “No one wants to be around someone who smells bad; I want to be around people who smell good, who are motivated to achieve, whose words and actions are aligned. I want to soak up the energy of someone who I can tell is getting up every day wanting more and feeling motivated to go get it.”

But on a team, members may not be motivated by the same things, and what motivates them is likely to change and evolve over time. Again, team leaders have to suss out and track the pulse of what each member’s motivation is – because the team needs everyone to be motivated in their own individual ways, so that when they come together as a team, they can make more happen.

“Motivation can’t be selfish,” explains Brooks. “Just because you and I have different motivations, if they’re helping us move together toward team goals, there’s nothing selfish about that; that’s inner drive, that’s progress, and that’s what is necessary to achieve as a team.”

Speaking not only as a football legend, but as someone who has been involved in rent-to-own – as a client, investor, or friend – for more than 25 years, Derrick Brooks hopes that RTO owners, managers, and employees alike will take his TEAM approach to heart.

“Consider your industry as Team RTO, and let’s continue to influence the world with a positive attitude, knowing Together, Everyone Achieves More as part of this team,” Brooks encourages. “It warms my heart to see how this business has stayed at the core culture, how essential you guys have been during the pandemic, being there for families and being part of bringing folks together. So let’s keep earning that trust, maximizing our effort, embracing that accountability, and by God, we’re going to shower – motivation-wise – every day, so we can keep smelling good!”

Kristen Card has been a contributing writer for RTOHQ: The Magazine for more than 15 years.


Upcoming Events



Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.