Association of Progressive Rental Organizations (APRO)

RTO Legend Wayland Russell Takes the Mic

When Wayland Russell, co-owner of APRO member Jaguar Holdings LLC dba Eagle Rental-Purchase, reflects on his journey for Episode 6 of the RTO Legends Series, he brings forward a lifetime of lessons that continue to shape the rent-to-own (RTO) profession. From his earliest days in Youngstown, Ohio, to building one of the industry’s most influential companies, the story of RTO Legend Wayland Russell is one of conviction, innovation, and leading with purpose. 

As part of APRO’s 45th anniversary celebration, the RTO Legends Podcast Series honors the pioneers who built the rent-to-own industry – founders, advocates, and innovators whose conviction, collaboration, and care transformed a business model into a movement. Produced by APRO and Wow Brands in partnership with Pete Shau from The RTO Show Podcast, the series preserves the voices that defined rent-to-own and continues their legacy for future generations. 

Inside the Journey of RTO Legend Wayland Russell 

Russell’s career began in 1977 with Chuck Sims and Remco, during a time when rent-to-own stores resembled pawnshops more than modern retail environments. Even then, Russell was drawn to the industry’s potential to serve people with dignity. That long-standing belief drove the founding of Rainbow Rentals in 1986, when Russell and his partners opened six stores in one month and built the company with a clear purpose: treat every associate as a partner, serve customers with integrity, and eventually go public so employees could share in the company’s success. 

Rainbow Rentals grew quickly, not through acquisition, but through vision, discipline, and a culture founded on Judeo-Christian values. Russell and his team fought for elevated product quality at a time when limited, low-end furniture defined available options. After years of persistence, they secured a direct manufacturing partnership that reshaped furniture distribution models and helped pave the way for just-in-time delivery systems later adopted by major brands such as Ashley Furniture Industries

Innovation didn’t stop with furniture. Russell also saw an opportunity to bring technology to underserved households. Rainbow Rentals became the first rental company in the world to offer rear-projection TVs and one of the earliest to deliver computers with bundled, user-friendly software. This allowed low- to moderate-income families to access the internet years before it became commonplace. The move quickly grew to represent up to 15% of store income – but more importantly, it aligned with Russell’s belief that rent-to-own should be “the advantage to the disadvantaged.” 

A Purpose-Driven Leader Through Trials and Triumphs 

Russell’s history is also defined by resilience. Rainbow Rentals weathered difficult loan terms, leadership transitions, and even bank note calls triggered by external failures in the financial sector. They pressed forward during federal scrutiny under Henry B. Gonzalez’s hearings, which threatened the industry’s legal foundation. Through it all, Russell relied on faith, teamwork, and what he describes as a relentless refusal to walk away from the mission the company was built on. 

That commitment carried into Rainbow Rentals’ 1998 public offering. When underwriters urged Russell to drop the company’s pledge to donate 10% of earnings to good works, he refused – even at the risk of the IPO collapsing. Instead, Rainbow Rentals launched at its target price, doubled soon after, and doubled again upon its sale in 2004. 

The sale itself reflected Russell’s values. Associates at every level, including part-timers, received stock benefits, and proceeds helped build a new high school for Youngstown Christian School. “We weren’t there to see how much we could acquire,” Russell says. “We wanted to build something special.” 

A Legacy Centered on People, Service, and Integrity 

Russell’s story also underscores the critical role of APRO in protecting the industry. A member for 48 years, he emphasizes how leaders such as Ed Winn III and Wayne Chambers fought to preserve rent-to-own during periods of legal, IRS, and regulatory threat. Supporting APRO, he explains, was not optional – it was essential to safeguarding businesses, customers, and livelihoods nationwide. 

Asked how he hopes to be remembered, Russell offers a humble answer that reflects the heart of the RTO Legends Series: “A simple man who trusted God and did his best to bless others.” He believes his greatest role was not being the loudest or tallest leader, but empowering others to be great. It is this people-first philosophy that continues to guide his work with Eagle Rental-Purchase and remains an enduring contribution to the industry. 

Listen to the full episode of The RTO Legends Series – produced by APRO and Wow Brands in partnership with Pete Shau and The RTO Show Podcast – on Spotify or watch it on YouTube. 

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.