Association of Progressive Rental Organizations (APRO)

Cleek’s Gives Families in Need a Happier Holiday

Cleek’s Owner John Cleek, Jr., and his wife and Assistant Buyer Heather Cleek find giving during the holiday season does as much for them as for the people they help.

Missouri-based Cleek’s Home Furnishings/Rentals & Sales helped nine neighbors in need this holiday season by fulfilling their Christmas wish lists.

Just before Thanksgiving, a Cleek’s store received a request for help with “adopting” some children for the holiday. Owner John Cleek, Jr., decided to sponsor one or two individuals at each Cleek’s location, working with community nonprofits to identify local gift recipients.

The St. Raymond’s Society in Columbia, Missouri; Unlimited Opportunities (UOI) in Boonville, Missouri; SERVE, Inc. in Fulton, Missouri; Missouri Valley Community Action Agency in Marshall, Missouri; and the Audrain County Crisis Intervention Service in Mexico, Missouri; all assisted with the process.

“The agencies sent us people based upon their need, and we were able to help seven children and two adults this year,” said Cleek’s Assistant Buyer and John’s wife, Heather Cleek. “It’s fun to buy toys and cute clothes for the little kids, but I also like providing practical items that will improve the quality of life for the other individuals we were connected with.”

Cleek’s team members at their Columbia, Fulton, and Mexico, Missouri, stores happily display Christmas wish-list items to be donated to neighbors in need.

“For example, we helped a 20-year-old woman currently living in a shelter with kitchen essentials for her future home, including some items in her favorite color, pink(!),” she continued. “We also helped a single mom and her six-year-old daughter with items to make sure they felt loved and supported during a hard season for them.”

Another family supported this season came through St. Raymond’s Society in Columbia, Missouri, where new mothers are guided toward stability and independence. This Christmas, the gifts provided went to a mother who recently earned a better job through Columbia Public Schools – a milestone that reflects the impact of community support and her own determination.

In Marshall, the Missouri Valley Community Action Agency let their served families drive through to pick up presents for their children.

“Many of the families we serve are already stretched thin, so our goal is to ease some of that burden and make their holidays a little brighter and more manageable,” said Allie Pointer, Community Engagement Specialist for the agency. “This project brings the community together and helps ensure families feel supported, valued, and not alone.”

In Marshall, Missouri, Cleek’s worked with the Missouri Valley Community Action Agency to provide Christmas gifts for disadvantaged kids – with convenient drive-through pickup!

“Just to help put a smile on a child’s face is priceless,” said Abby Werges, a Cleek’s team member at the Marshall store. “If that doesn’t make your heart three sizes bigger, I don’t know what would! I know the outcome from being in that spot myself before, and to still see smiles on my kids’ faces was heartwarming for me as a mom.”

For Heather, partnering with an agency like UOI is personal. “UOI is near and dear to my heart because our youngest son is on the autism spectrum and benefited from services like these,” she said. “Seeing how the right support can change a child’s life – and a family’s future – makes all the difference.”

This is the first year Cleek’s has undertaken this holiday “adoption” endeavor, but Heather says the company hopes to continue it into the future, possibly letting customers become involved as well.

Additionally, John and Heather Cleek visit all their stores costumed as Santa and Mrs. Claus during the Christmas season, offering photo opportunities for Cleek’s customers.

“In these moments, you feel the importance of giving to others,” Heather said. “Yet I always gain more than I’ve given. You never forget having children sit on your lap who are desperately in need of warm, clean clothes, shoes, and essential hygiene items. We hope our adopting individuals at this time of year will make a real difference.”

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.