Association of Progressive Rental Organizations

Rental Concepts Celebrates Hero Mom with New Car

Deserving mama Tracy Fleetwood (L) and Rental Concepts President David Harrison (R) show off Fleetwood’s brand-new 2025 Buick Envista Sport.

APRO member Rental Concepts LLC dba RNR Tire Express once again honored a deserving mom with its Mother’s Day New Car Giveaway. Clarksville, Arkansas’ Tracy Fleetwood was surprised with a 2025 Buick Envista Sport at the company’s Russellville, Arkansas location, thanks to sponsorship by Rental Concepts and Nexen Tire, and a glowing nomination from her 13-year-old daughter.

The Mother’s Day giveaway was begun years ago by Rental Concepts President David Harrison, in honor of his own mother. David saw her struggle raising four children on her own, and repaid her by gifting her a new car once he could manage it. Her gratitude and happiness inspired the annual giveaway.

“Being able to give my mom a new car was really special,” said Harrison. “It was so impactful to her life that this was just a no-brainer for me. To be able to share this experience with other hardworking moms is near and dear to my heart.”

Giveaway winner Tracy Fleetwood, pictured holding flowers from the Rental Concepts team, was selected from more than 6,400 nominations to receive a brand-new car for her everyday heroism.

Professionally, Fleetwood has selflessly served as a police officer and dispatcher, but personally, she’s even more impressive. Not only has Fleetwood opened up her heart and home through adoption, but she also gave the gift of life to a friend by donating 72% of her liver. When her teenage daughter heard the RNR Mother’s Day New Car Giveaway commercial on the radio, she wanted to tell the world about her real-life hero mom.

“Being nominated by my 13-year-old as her hero is huge,” Fleetwood said. “What teenager thinks her mom is cool? Winning the 2025 Buick Envista Sport from RNR Tire Express is unbelievable, but hearing what my daughter wrote about me means even more. I’m so grateful for this incredible recognition and gift.”

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.