Association of Progressive Rental Organizations

Rent One and RNR Missouri Ready to Soar

RNR Store Manager Kevin Tourville (4th from left) and Regional Manager Joe Barks (far right) joined Rent One Store Managers Aubrey Ruiz, David Riley, Joe Tubb, and Wade Marks to serve as emcees during the Annual Meeting awards ceremony.

SKC Enterprises Inc. dba Rent One and RNR of Missouri LLC dba RNR Tire Express held their 2024 Annual Meeting, themed “Soar to New Heights,” earlier this month at the Chase Park Plaza Hotel in St. Louis, Missouri.

Robert “Cujo” Teschner delivers a powerful keynote address.

Keynote Speaker Robert “Cujo” Teschner, a combat veteran and former F-15 and F-22 fighter pilot with the U.S. Air Force, kicked off the event by showing how the Air Force’s accountability practices are universal and relevant in business, stressing disciplined decision-making, clear communication, and relentless focus on objectives.

During the meeting, store managers were organized into three specialized breakout groups, each receiving comprehensive training totaling over 10 hours. Group 1 sharpened sales techniques to strengthen customer relationships; Group 2 concentrated on optimizing efficiency and organizational proficiency for managerial growth; and Group 3 focused on elevating team members to new heights of performance and achievement.

“Our 2024 Annual Meeting brought about new learning experiences and organizational advancements,” said CEO Larry Carrico. “Our team members are laser-focused on obtaining grand results as we celebrate 39 years of service to them, their families, clients, and communities.”

Rent One Vice President of Sales and Marketing Mark Williams (third from L) presents the 2023 Vendor of the Year award to Ashley Furniture Industries.

“This year marked another milestone for Rent One and RNR Tire Express at our annual meeting,” said COO Kelly Martin. “We outlined plans to enhance leadership development for our managers with multiple engagements throughout the year. While tasks are important, we’re prioritizing the development of leaders as part of our multi-pronged approach. This meeting was just the first step.”

Store managers were also introduced to a simplified way of keeping the companies’ mission and vision in mind, through a new logo displayed on banners, signs, and handouts at the event. Simply put, it captures the essence of the organization’s goals: to inspire happiness and empower others.

Finally, participants celebrated their extraordinary achievements during the Top Performers Awards Night, led by six Rent One and RNR Tire Express top performers. A Vegas-themed Casino Night topped off the event.

Congratulations to all the 2023 Rent One and RNR Tire Express Winners:

  • Rent One Employee of the Year – Shanah Willis, Rent One Call Center
  • Rent One Rookie Store Manager of the Year – Cory Jackson, Lawton, Oklahoma
  • Rent One Regional Manager of the Year – Mark Penn, Region 6
  • Rent One Store of the Year – Store 143 Wynne, Arkansas – led by Frank Wilson
  • Rent One Store Manager of the Year – Kelly Kemper, Trumann, Arkansas
  • Rent One Presidential Award of Excellence – Jerica Norvell, Paragould, Arkansas
  • Rent One Vender of the Year – Ashley Furniture
  • RNR Tire Express Store Manager of the Year – Justin Lee, Paducah, Kentucky
  • RNR Tire Express Sales Manager of the Year – Eric Walker, Overland, Missouri
  • RNR Tire Express Store of the Year – Store 907 Paducah, Kentucky – led by Justin Lee

Upcoming Events




Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.