Association of Progressive Rental Organizations (APRO)

Magazine Article Website Banner (1536 x 300 px)

What is APRO?

How do you explain APRO in 20 seconds or less? Formulating this “elevator pitch” is something I’ve struggled with since being named CEO last spring. Sure, APRO is the one and only trade association for the rent-to-own industry. Yes, APRO represents over three-quarters of the industry through our range of member dealers – from publicly-traded companies, to franchisors and franchisees, to multi-unit independents, to single-store operators, to virtual companies with presence both online and in retailers nationwide. And categorically, APRO’s fundamental mission is safeguarding the RTO transaction from bad legislation and regulation at the state and federal level.

These are all accurate, but only graze the surface of why APRO exists, and how we are and continue to stay relevant to your business every day, year after year.

I see APRO encompassing four components: @PROtection, @PROmotion, @PROgramming, and @PROgress. APRO was specifically created and exists to protect the rent-to-own industry. The threats to RTO have evolved from direct legislation and high-profile Congressional hearings to the more nuanced and less overt actions of regulatory encroachment and overreach we see through our consistent, daily monitoring efforts. The risk to our industry and your business is no less existential today than it was forty years ago. But it is less conventional, and APRO is evolving to address these challenges. We do this through a variety of activities – from direct advocacy efforts like grassroots coordination and support of our state rental dealer associations, to stewarding the APRO-PAC and representing your voice with Congressional leaders and state attorneys general.

Promotion occurs primarily as storytelling, sharing your positive stories in this publication – RTOHQ: The Magazine – and in our weekly newsletter, APRO Today. Ultimately, we bring these stories to Capitol Hill during our annual APRO Legislative Conference in Washington, D.C. APRO is also all about programming, including our annual sessions at RTO World, keynote addresses on timely business issues, our educational seminars facilitated and presented by industry leaders, our quarterly webinars, our growing library of resources, and industry surveys and data available to our members at www.rtohq.org.

Emerging from these three elements is the fourth, progress. APRO works to fulfill many functions, and if we’re successful at protecting, promoting, and providing programming, then we help drive the rent-to-own industry forward to meet the needs and challenges of the future – ensuring sustainability for the next generations of our dealers, vendors, and customers. Progress is multi-faceted, and includes the collectivization of you, your experiences, your insights, your expertise, as well as the provision of a place to share, to grow, and to make RTO all things pro: protected, professional, and prosperous.

My elevator pitch may not be getting any briefer, but summarizing my @PRO points, I simply offer this: APRO is the voice of the rent-to-own industry, and our mission is to be the rising tide that lifts all RTO ships. I look forward to working with you all to achieve this goal.


Upcoming Events



Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.