Association of Progressive Rental Organizations

Nationwide Goes Universal in Orlando

August saw yet another successful edition of Nationwide PrimeTime, this time in Orlando, Florida, at the Gaylord Palms Resort and Convention Center – including a block party at Universal Studios! – and as always, the rent-to-own industry had a strong presence.

Nationwide PrimeTime staff welcome attendees to the massive Expo at Orlando.

In all, PrimeTime in Orlando saw nearly 3,800 attendees come together to learn, network and do business. The Expo itself featured 150 different vendor partners across more than 200,000 square feet of exhibit space. That included more than a dozen outdoor partners who helped make the PrimeTime Backyard experience a major success.

Exclusive events just for Nationwide RentDirect members were led by Director Keven Dalke, highlighted by a presentation from CPA Michael Helton of Rivero, Gordimer & Company PA. Helton provided valuable knowledge for RTO owners who are ready to sell their companies, giving them guidelines on how to properly value and get the maximum return for their assets. That was followed by an energetic Hot Show auction and reception.

“It is always exciting to see our retail and rent-to-own dealers in person and Orlando was no exception!” said Dalke. “PrimeTime provides exceptional buys you don’t see throughout the year, while also offering the rare opportunity for RTO dealers to meet face-to-face with their key vendor partners and leadership in one spot to talk over today’s inventory challenges. This happens only twice a year – at PrimeTime!”

Nationwide PrimeTime helped No Child Hungry pack its 2 millionth meal.

Over the course of the four-day event, the Nationwide Learning Academy drew nearly 4,000 session attendees to its 61 classes. The NLAs covered topics across 14 different tracks, including the in-store experience, website management, data and analytics, leadership, human resources, product training, business and financial services, digital marketing, social media and more.

Nationwide RentDirect Director Keven Dalke

Nationwide also featured a Give Back event, with meal packing for No Child Hungry, a national nonprofit committed to fighting hunger for every child. In fact, PrimeTime helped No Child Hungry cross a milestone for its two-millionth meal!

Nationwide treated attendees to a Block Party at Universal Studios, reserving a section of the theme park just for PrimeTime participants and serving up delicious food and drinks. Attendees were given free access to Universal’s world-famous rides and attractions.

The springtime edition of PrimeTime is headed to Dallas, March 25-28, 2023, at the Gaylord Texan Resort & Convention Center. For details, go to www.nationwideprimetime.com.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.