Association of Progressive Rental Organizations

Tennessee Dealers Listen and Learn at Annual Meeting

Dan Fisher (at podium) and Tricia Fisher (seated to his right) of Majik Rent-To-Own share their best practices for hiring and retaining good people at the Tennessee Rental Dealers Association’s Annual Meeting.

Members and vendors of the Tennessee Rental Dealers Association (TRDA) gathered for the group’s annual meeting in late June in downtown Nashville, following a delicious dinner together at Morton’s The Steakhouse. The event, sponsored by 11 generous vendors, was attended by 9 of those vendors and 16 TRDA members.

Members and vendors alike enjoyed keynote speakers Dan and Tricia Fisher of Pennsylvania-based Majik Enterprises International Inc., dba Majik Rent-To-Own. The couple shared their best practices for hiring and retaining good people in today’s difficult labor market, including their recruitment process, benefits, incentives, and training programs.

Other speakers included attorney Jim Roberts of the Creditor Law Center, who updated attendees on current bankruptcy and legal issues in Tennessee. Trent Agin, President of SKC Enterprises Inc., dba Rent One, spoke about current industry trends, the “buy now pay later” options now available in the marketplace, and how to sell the value of the rent-to-own transaction.

Carl Coble, Owner of Hogan Coble LLC, dba ColorTyme Rent To Own, talked to the group about the lifeblood of RTO – sales. Carl gave examples of creative ways to excite customers, such as huge Black Friday-type sales events.

Finally, the TRDA membership re-elected its current board members to new two-year terms: President – Chris Bolin of Bolin Rental Purchase; Vice President – Ryan Schaefer of My Family Home Furnishings LLC; Secretary/Treasurer – Eddie Ford of Rent-A-Center Inc.; Board Member – Trent Agin; and Board Member – Carl Coble.

“I think everyone took a few great ideas away from this event,” said continuing TRDA President Chris Bolin. “These meetings are really about fellowship, sharing, and learning something positive, and we definitely achieved all of that.”

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.