Association of Progressive Rental Organizations

Full-O-Pep Appliances Celebrates 39th Anniversary

July 28, 2020, Bloomington, Indiana – How does a rent-to-own company celebrate its 39th anniversary in the midst of a pandemic?

If it’s Full-O-Pep Appliances Inc., dba American Rental, the answer is “very, very safely.” 

According to the company’s Marketing Director Amy Swain, “We gave careful thought to the safety of everyone attending and took many precautions to make this year’s event an enjoyable and safe experience for everyone.” 

Among the safety steps Full-O-Pep implemented was providing managers their own hotel rooms to promote appropriate social distancing. At the trade show, attendees were divided into two groups, each attending alternate dates and times, with one arriving after lunch to reduce the number of shared meals. Other actions included having a single manager in each trade booth, with timed rotations for booth visits and a reduction in the overall number of vendors, to maintain a one-to-one ratio with managers.

The company also focused on providing PPE – including masks, gloves and hand sanitizer – for everyone, with bathrooms available on site for frequent hand washing.

The hog roast hosted by company President David P. David also promoted sanitation and safety, with handwashing stations and two tents, with tables six feet apart, for attendees, and social distancing during the meal, which was served rather than being provided on a buffet.

Even the staging of the entertainment focused on safety, with different microphones for the members of the two live bands and speakers, and chairs spaced across the lawn.

The anniversary celebration also included a charity golf tournament benefitting Riley Children’s Hospital.

It took a lot of time, planning and teamwork to make this year’s event happen,” says David.  “The vendors went over and above to make sure we had product to show.  Everyone worked together to pull this off.  The feedback – from employees, vendors, that the show was Awesome and super well run and even from the bands, who hadn’t played since February – was positive.”

About Full-O-Pep Appliances Inc.

Full-O-Pep Appliances Inc., dba American Rental, retails household furnishings. The Company offers furniture, electronics, appliances, computers and lawn and garden equipment. Its headquarters is in Bloomington, Indiana.

More pictures from the event can be found here.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.