Association of Progressive Rental Organizations

Rent One Ignites Engagement at Annual Meeting and Vendor Showcase

Rent One Region 2 from Southern Illinois took home the first-place trophy at Trivia Night

St. Louis-based Rent One held its Annual Meeting & Vendor Showcase last week at the Ameristar Casino & Resort in St. Charles, MO. The three-day event included general sessions, roundtable discussions, breakout educational sessions, a vendor session, trivia night, door prizes, a silent auction, and an awards banquet. With more than 200 attendees from the SKC Enterprises’ Rent One and RNR stores, vendors and guests; this year’s “Ignite the People” meeting had the biggest turnout in Rent One history.

As a salute to this year’s “Ignite the People” theme, Rent One had its store managers select the topics they wanted to learn about during the breakout sessions that included: growing in the summer, retention not collections: an intentional culture in account management, and hiring top talent. “It was the first time we asked for manager input on the educational sessions, and it led to extremely high engagement,” shares Kelly Martin, Rent One Vice President of Corporate Strategy & Culture.

There was also a high level of engagement at the company’s first Trivia night. All 12 of Rent One’s regions and RNR stores participated in the Rent One themed trivia game for various prizes and the chance to win the first-place trophy. Rent One region 2 based out of Southern Illinois were this year’s champions.

2018 Rent One award winners Sierra Garrett and Donnie Wilkins

The 2018 awards were presented by Larry Carrico, Rent One CEO and APRO board member; Trent Agin, Rent One President and APRO Treasurer; and Kevin Hollaway, Rent One Vice President of Operations. The following employees were honored: Wes Hutton, RNR Manager of the Year; Hiram Hackner, RNR Salesperson of the Year; Lori McGovern, Rent One Employee of the Year; Charles Cole, Rent One Rookie of the Year; Dennis Fancis, Rent One Vendor of the Year; Donnie Wilkins, Rent One Regional Manager of the Year; Sierra Garrett, Rent One Store of the Year; Pete Anderson, Rent One Store Manager of the Year; and Joe Tubb, Rent One Presidential Award of Excellence.

Click here to see more photos of Rent One’s 2019 Annual Meeting and Vendor Showcase.

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Mike Lewis

Mike Lewis is a Premier Rental Purchase franchisee with multiple stores and currently serves as Vice President of Operations. With 33 years of experience in the rent-to-own industry, he has spent the past 20 years working closely with franchisee owners and previously spent 12 years in Corporate RTO, gaining a strong foundation in the business.

For the past five years, Mike has been sharing his knowledge by teaching managers and franchisees at the company’s Training Center.

Outside of work, he enjoys time with his family, kids, and grandkids, and appreciates the simple things in life – especially riding his Harley Davidson with the sun on his face. If you know, you know!

Lauren Talicska

Arona Corporation dba Arona Home Essentials

Lauren Talicska is an experienced multi-channel marketing specialist and the Vice President of Marketing & Communications at Arona Home Essentials. She has found her home in the RTO community, supporting stores in branding, growth, and increasing traffic.

You may recognize Lauren as a former RTO vendor, including her time as a partner for Nationwide RentDirect, or her previous participation in the APRO Vendor Advisory Committee. Lauren calls Columbus, Ohio, home and spends her workday crafting and executing marketing promotions from inception to realization, all while supporting the branding and social media needs of all the Arona stores in 12 states (plus Puerto Rico!).

Charles Smitherman

APRO

Charles Smitherman, JD, PhD, CAE, became CEO of APRO in 2023, bringing years of legal and executive experience in the rent-to-own industry. 

Prior to joining the association, Charles served as COO, General Counsel, and Vice President of PTS Financial Services, where he played an active role in the rent-to-own industry by representing his company through PTS’s club program offering with APRO member dealers. Charles is an attorney with two decades of experience across a wide variety of areas, including RTO, consumer financial services, antitrust, corporate law, mergers and acquisitions, litigation, franchise law, and privacy law. Following law school at the University of Georgia, Charles earned a Master of Legal Studies and PhD in Law from the University of Oxford in England.

Charles is credentialed as a Certified Association Executive (CAE) with the American Society of Association Executives, a Certified Franchise Executive (CFE) with the International Franchise Association, and a Certified Information Privacy Professional (CIPP/US) and Certified Information Privacy Manager (CIPM) through the International Association of Privacy Professionals. As APRO’s sixth CEO in its 45-year history, he brings a collaborative, member-focused approach to association leadership, emphasizing transparency, advocacy, and value creation. Outside of work, Charles is an active ultra runner and open water swimmer.

Mike Kays

Ashley Furniture Industries

As VP of Rental Sales for Ashley Furniture Industries, Mike thrives on building relationships with our RTO industry veterans, and helping businesses grow through new product, new marketing, and new supply chain options.

Mike works to leverage a wide breadth of relationships and influence, intimate knowledge of market trends, and unique knowledge of what RTO dealers need from a supplier to be successful.

The saying goes that a high tide raises all boats, and our goal is to leverage the world’s largest furniture manufacturer to drive the continued growth of the RTO industry and all the suppliers.

Mike Tissot

Countryside Rentals Inc., dba Rent-2-Own

Mike grew up in the rent-to-own industry under the guidance of his father, former APRO President and RTO legend Darrell Tissot. For nearly 25 years, Mike’s innovative leadership has helped expand the family business to more than 40 stores across Ohio and Kentucky while also shaping the industry as a whole.

He has served as President of the Ohio Rental Dealers Association, an APRO board member and Treasurer, and President and Treasurer of the TRIB Group. His contributions have earned him the APRO President’s Award of Excellence and the title of APRO Rental Dealer of the Year.

Outside of RTO, Mike enjoys time at the lake house or in Orange Beach, Alabama, with his girlfriend, Angela Strong McCool. A passionate Cincinnati Reds fan, he rarely misses a game, whether watching or listening alongside his parents. He also takes every opportunity to visit Arizona, where his daughter is currently attending Arizona State University.