Solutions for Staffing and Retention Issues
Adam Stark, District Manager, Happy’s Home Centers, Inc. (facilitator)
Tricia Fisher, Director of Company Culture, Majik Enterprises International, Inc.
Tracy Hartman, Business Development Manager, EmployIndy
Matt Warren, Senior Vice President, RNR Tire Express
Are you always interviewing? Do you spend more time on personnel issues than on the sales floor? Have you ever been ghosted by a new employee for a job paying $1 more an hour? If you answered yes to any of these questions, then join this session and learn how to tap into some new and existing talent pools. And once you’ve got the talent, you must create an environment that nurtures and values a diversity of experiences and perspectives that ultimately helps you connect with a larger customer base! Let’s talk about how we all win when we invest in our workforce!
Adam began his career in the rent-to-own industry after graduating from the University of Florida in 2012. Happy’s Home Centers had just opened its second location and was looking to grow. While opening Happy’s third location, Adam continued to improve on his natural skills in collections, expense control, and inventory management. In 2015, Adam got the opportunity to become an equity partner in Happy’s and move to his hometown of Jacksonville, FL, to open Happy’s 7th & 9th locations. Adam has since moved back to Tampa to work as a district manager. He is currently responsible for Happy’s back-end operations including recruiting, training, inventory control, and marketing. Adam spends his time away from work with his wife, daughter, and son.
Tricia has been with Majik for 7 years and currently serves as the Director of Company Culture. In this role, she helps to promote employee engagement and retention. She is also part of the marketing and leadership teams of Majik. Prior to working for Majik, Tricia was employed in customer service in the healthcare industry for 25 years.
Tracy currently serves as a Business Consultant for the EmployIndy, the Marion County Workforce Development Board (WDB). The WDB provides guidance and strategic investments to build pipelines of qualified workers for employers. Tracy provides resources, information, and guidance to local businesses in strengthening, retaining, and increasing their human capital assets to meet current and future demands. She grew up in Indianapolis, and she loves racing, basketball, football, and going to the lake.
Matthew helps cultivate company growth strategies, training initiatives, and company culture centered around RNR's purpose statement: Serving our customers, not just providing customer service. Previously, he spent over ten years training individuals, organizing developmental programs, and shaping processes / procedures around diverse learning styles within the educational sector. Currently, Matthew serves as the Senior Vice President of RNR Tire Express Franchisor, located in Tampa, FL. He works to improve cross-departmental efficiencies while streamlining policies throughout RNR's corporate office. Matthew's goal is to lead and assist each department in fostering an atmosphere of growth to further drive RNR's success in serving both the corporate stores and the franchisees.