 APRO: The Official Voice of the Rent to Own Industry
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APRO's 2011 Convention Social and Special Events
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Your chance to play on a pristine course for a fraction of the normal green fees: APRO is offsetting the cost of one of Arkansas' most prestigious courses. Chenal Country Club offers two world-class courses designed by Robert Trent Jones Jr., one of the world's leading golf course designers. A free golf clinic will be offered from 8 to 9 a.m. with professional golfer Gene Bone, currently with ProGuard. Space is limited and assigned on a first-come, first-served basis, so register early. 
This annual reception helps kick off the APRO convention and gives you a chance to meet new friends as well as visit with old ones. This event recognizes those involved with the legislative process at the state and federal levels, and everyone is invited to join APRO President Robert Briley in honoring all who have worked hard to protect your industry.
located on the banks of the Arkansas River in Little Rock, Arkansas, attractrs hundreds of thousands of visitors from around the world to its grounds each year. Opened in 2004, the Center is home to the William J. Clinton Presidential Library and Museum, the University 
of Arkansas Clinton School of Public Service, and the Little Rock offices of the Clinton Foundation. Your private evening at the center will include food and drink, entertainment, tours of the unique facility, and camaraderie with your fellow rental dealers.
out of the Ouachita Mountains. Your tour begins at the scenic Garvan Woodland Gardens, a botanical garden on the shores of Lake Hamilton. After a tour and private luncheon, you'll head to downtown Hot Springs, where you'll take a walking tour of famous Bath House Row, including a tour of the Fordyce Bath House Museum and Mountain Valley Water. You'll also have some time to visit some of the speciality boutiques, art galleries, and antique 
stores in this quaint and charming town. You may even decide to have a glass of wine while relaxing on the porch of the historic Arlington Hotel before returning to Little Rock.
elegant evening will feature Jeffrey Allen, who has performed as Elton John with Las Vegas' longest running impersonator show "Legends in Concert." Also, we'll have some fun reminiscing as we honor the industry's
finest with APRO's annual awards presentations.|
2012 APRO Dave Egan
Legislative Conference
April 17-19, Washington, D.C.
Mark your calendars!
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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here. | |||
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CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE
RTOHQ: The Magazine’s upgraded digital format APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine November-December 2011.
Marketing Matters This year marks the launch of a marketing campaign initiated by APRO to build the rent-to-own customer base. It will be a multi-year endeavor employing multiple strategies. In this and upcoming issues of our magazine, we will address the many facets of marketing that affect our industry.
Striving for an A with the BBB by William E. Freeland Consumers often refer to the Better Business Bureau's ratings to help them make rental and purchasing decisions. National Rent-to-Own's human resource manager outlines the steps every RTO company should pursue to help earn an A+ from the BBB.
Creating an Extraordinary Customer Experience by Bill Keese Apple does it. Southwest Airlines does it. Can the rent-to-own industry also garner a national reputation for exceptional service and, in the process, attract new customers?
BB and BBQ on Beale Street Memphis' reputation for tremendous food, groundbreaking music and Southern charm is well deserved. It's not too early to start planning your trip there next July for APRO's 2012 Rent-to-Own Convention and Trade Show.
Card Talk by Ed Winn III Credit and debit card payments are on the rise in rent-to-own. So are the risks in keeping such transactions secure.
Rent-to-Own Families, Part VI by Kristen Card No, you're not seeing double, or are you? Our latest profiles of kindred colleagues include two sets of twins-the Botkins and the Kimbles. And in Kansas, a son and daughter help their dad keep business running Strong.
Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.
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Association of Progressive Rental Organizations 1504 Robin Hood Trail Austin, Texas 78703 800/204-2776, ext. 103 Fax 512/794-0097 |