What is APRO?

What is APRO? - RTO Customer & Employee of the Year Annual Contest

 

David Keen (center) -- APRO's 2009 Employee of the year. Watch video.

 

APRO Announces its

2010 Rent-to-own

Employee and Customer of the Year.

 

 

 

 

 

2010 Employee of the Year:

David Lane - Premier Rentals

APRO Member: Mike Lewis

 

 

 

2010 Customer of the Year:

Louise Brown - BestWay (Norfolk, VA)

APRO Member: Richard Rose

Congratulations to BestWay Employee, Mike Dennis, who Nominated Louise.

 

 

 

 

 

APRO's Employee and Customer of the Year are those customers and employees who inspire, help or sacrifice for the betterment of their families and/or communities—just like the previous recipients listed below have done.

 

If one of your employees or customers represent rent-to-own with such honor and character then submit their name's for APRO's 2011 Employee and Customer of the Year contest. The call for 2011 submissions will be in the Summer. Look for updates on this web page or APRO's newsletter for details about 2011's contest.

 

 

The APRO 2010 Employee of the Year Winner and a guest receive an all-expense paid trip to APRO's convention in Louisville, Kentucky. The winner will be honored and featured during APRO's General Session and Awards Banquet. The winner is bestowed the equivalent of rent-to-own's "Oscar" award for APRO's 2010 Employee of the Year.

 

The APRO 2010 Customer of the Year Winner receive $1000 cash prize. AND, the employee who nominates the winner receives a cash prize of $500 for discovering the rent-to-own customer that best exemplifies the humanity and giving spirit within our industry. The customer winner will be featured with a video during APRO's General Session and APRO national publications. Many recipients have been featured in their local newspapers and television news programs. The winner is bestowed the equivalent of rent-to-own's "Oscar" award for APRO's 2010 Customer of the Year.

 

 

Contest Rules & Judging Criteria: 


 

Rent-to-Own Employee of the Year
Eligibility requirements:


  • Must be an employee of an APRO rent-to-own company member in current standing.
  • Must be nominated through an official application. You may nominate yourself. You may nominate as many people as you deem appropriate. An application (PDF) can be downloaded by clicking here or fill out our online application.

 

Judging criteria (in order of importance):


  • Project positive image of industry
  • Contributes to the community, society and/or family
  • Good human-interest story
  • Positive personality traits: honesty, integrity, kindness, etc.
  • Prefer store-level employee, but not required
  • Concern for customer
  • Leadership traits
  • Valued by company owner and peers
  • Loyalty and length of service to the RTO industry

 



 

Rent-to-Own Customer of the Year
Eligibility requirements:


  • Must be a customer of an APRO rent-to-own company member in current standing.
  • Must be nominated through an official application. You may nominate as many people as you deem appropriate. An application (PDF) can be downloaded by clicking here or fill out our online application.

 

Judging criteria (in order of importance):


  • Contributes to the community, society and/or family
  • Good human-interest story
  • Positive life experience because of rent-to-own
  • Positive feelings toward rent-to-own company or companies they have used
  • Length of time customer has used rent-to-own

 



 

Join APRO Today!

For more information:
800/204-2776, ext. 103
Fax 512/794-0097
E-mail Laurie Hill, APRO's membership director




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Featured APRO Photo:
From the RSSS Users Conference 2010, May 17-19, Corpus Christi, TX Album
RSSS Users Conference 2010, May 17-19, Corpus Christi, TX

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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.
Click the links below to download each article as a PDF

Complete issue of RTOHQ: The Magazine | May-June 2010
Download the entire May - June 2010 issue of RTOHQ: The Magazine by clicking on the link above (PDF).

 

The Opportunity to Serve
by Tiger John Cleek

As his term draws to a close, APRO President Tiger John Cleek reflects upon two years of achievements, challenges and ceaseless legislative pursuits

 

Ed Winn III: The Wizard of RTO
by Kristen Card

This year, APRO's general counsel and one of the association's founders marks 30 years on the job. Although he prefers to stay behind the curtain, Ed Winn III-—known for telling it like it is-—finally agrees to tell his own story.

 

Rent-A-Center vs. The Supreme Court
by Ed Winn III

In a rare case involving a rent-to-own business, the nation's highest court addresses who decides whether an arbitration agreement is enforceable or not.

 

APRO Education 2010: Learning in Louisville

Get your head in gear when you head to Louisville for this year's Rental Roundtables and seminars held during APRO's 2010 Convention and Trade Show.

 

Hearing is Believing
by Jeremiah Wilson

APRO's 2010 keynote speaker and founder of ContactPoint, a customer service and sales training company, reveals a major tool to help increase your customer base: the telephone.

 

2010 APRO Board of Directors Candidates

2010 APRO Board of Directors Candidates The time is again at hand for the membership to select its leaders. Here is your slate of eight.

 

Vendor Spotlight: Bill French, O’Rourke Sales Co.
by Tiffany Hamburger

The start of his career might have been a fluke, but Bill French's success since then is no fluke at all.

 

Cover photograph by George Brainard

 

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Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097