About Rent-to-Own

About Rent-to-Own - RTO: Rent-to-Own Changing With the Times

Ownership is just an option
The emphasis is on renting, not necessarily owning. While ownership is an option, industry research and statistics have consistently shown that over the past 20 years, three out of four rent-to-own customers—75 percent—return their products within four months. The choice is the consumer’s.


Rent-to-own is growing

Rent-to-own prices are being lowered all across the country and rent-to-own’s image has improved as a result. The quality, variety and accessibility to trusted name brands in rent-to-own stores have also helped to boost customer counts according to a recent rent-to-own industry survey.


Rent-to-own companies are lowering cash prices, creating new customers

Many rent-to-own companies are offering competitive cash prices and lower payment terms, as well as early pay-off options. Rent-to-own is becoming more competitive with retail, yet is debt-free and does not negatively affect a consumer’s credit. Competition, market innovation and general industry acceptance are lowering rent-to-own prices across the nation and with rent-to-own there is never an obligation and the consumer is never in debt. The lowering of cash prices is creating a new customer for rent-to-own and paving the way for rent-to-own to fill an even broader consumer niche.


Credit scoring using rent-to-own payment history

The inadequacy of the current credit scoring system penalizes an estimated 50 million Americans—making it virtually impossible for those potential consumers to achieve the dream of home ownership. Consequently, brokers and lenders around the country are beginning to use alternative scoring systems that factor in scoring reports from national bureaus, then incorporates other non-traditional information collected by CredCo, such as regular child-care, telephone, utility and rent-to-own payments. Leaders who are trying to help these 50 million Americans become credit-worthy do not understand why traditional scoring systems penalize debt-averse consumers “rather than being rewarded for their consistency in meeting financial commitments, even if it is in cash.” Rent-to-own dealers have been helping consumers establish or re-establish credit for years. The recent inclusion into a national scoring system such as CredCo confirms rent-to-own’s value to the U.S. economy, especially with its ability to help millions of Americans achieve their dream of home ownership.





2012 APRO Dave Egan
Legislative Conference

April 17-19, Washington, D.C.
Mark your calendars!
Get Social with RTOHQ.org!
Watch RTOHQ Rent to Own videos on YouTube!
Follow RTOHQ on Twitter!
Join RTOHQ on Facebook!
Share RTOHQ and bookmark your favorites
Featured APRO Photo:
From the KLQ Education Foundation 2008 Golf Tournament Album
KLQ Education Foundation 2008 Golf Tournament

View All RTO Photos
in the RTOHQ.org gallery
RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE

 

RTOHQ: The Magazine’s upgraded digital format

APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine November-December 2011.

 

Marketing Matters

This year marks the launch of a marketing campaign initiated by APRO to build the rent-to-own customer base. It will be a multi-year endeavor employing multiple strategies. In this and upcoming issues of our magazine, we will address the many facets of marketing that affect our industry.

 

Striving for an A with the BBB

by William E. Freeland

Consumers often refer to the Better Business Bureau's ratings to help them make rental and purchasing decisions. National Rent-to-Own's human resource manager outlines the steps every RTO company should pursue to help earn an A+ from the BBB.

 

Creating an Extraordinary Customer Experience

by Bill Keese

Apple does it. Southwest Airlines does it. Can the rent-to-own industry also garner a national reputation for exceptional service and, in the process, attract new customers?

 

BB and BBQ on Beale Street

Memphis' reputation for tremendous food, groundbreaking music and Southern charm is well deserved. It's not too early to start planning your trip there next July for APRO's 2012 Rent-to-Own Convention and Trade Show.

 

Card Talk

by Ed Winn III

Credit and debit card payments are on the rise in rent-to-own. So are the risks in keeping such transactions secure.

 

Rent-to-Own Families, Part VI

by Kristen Card

No, you're not seeing double, or are you? Our latest profiles of kindred colleagues include two sets of twins-the Botkins and the Kimbles. And in Kansas, a son and daughter help their dad keep business running Strong.

 

 

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

 

Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097