 APRO: The Official Voice of the Rent to Own Industry
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 Rent-to-own News
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Rent-to-own News - Premier Mid-Year Retreat, open house bookends successful year
The Premier Companies Mid-Year Dealer Retreat and company open house wrapped up last week at the Westin O'Hare in Chicago with around 65 Premier dealers, associated vendors and guests honing their franchising chops in over 15 individual dealer-led breakout sessions. "Our franchisees want to hear from other dealers and they want more data," said Premier franchisee John Darden. Darden is also the dealer/vendor liason for Premier and serves on the APRO Board of Directors. "That's something we started as a result of requests from our dealers at one of our conferences."
Franchisess took part in training sessions on "retaining customers" led by Premier's 2009 Dealer of the Year Roy Soto, "Marketing" by Premier franchisee and APRO Board Member Scott Kinnear. Other breakout sessions included talks on "buying and pricing", "financial statements", "statistics of store operations" and "new health care laws and reforms".
The Premier open house that followed drew over a dozen prospective Premier franchisees and investors.
Premier was ranked the fifth fastest growing young franchise by Franchise Times Magazine last year.
The next Premier Companies event is a financial workshop June 23-24 in Williamsburg, Virginia. For more information, contact Trooper Earle at 800/2-Premier.
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2012 APRO Convention and Trade Show July 24-26, Memphis, TN
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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here. | |||
 CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE
RTOHQ: The Magazine’s upgraded digital format APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.
A New Rent-to-Own Experience by Neil Ferguson Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers
Who Is Your Competition? by Bill Keese In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.
A Review of Online Customer Complaints by Ed Winn III While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.
Rent-to-Own Families, Part VIII by Kristen Card Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.
Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.
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Association of Progressive Rental Organizations 1504 Robin Hood Trail Austin, Texas 78703 800/204-2776, ext. 103 Fax 512/794-0097 |