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Rent-to-own News
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Rent-to-own News - Pennsylvania dealers host Attorney General during state meetingThe Pennsylvania Association of Rental Dealers (PARD) held their annual state association meeting in Harrisburg October 7 that featured honored guest and speaker, Pennsylvania Attorney General Tom Corbett.
The state association meeting sponsored by TRIB began with an introduction from TRIB representative, Dennis Shields, then followed with a seminar from Roger Whitacre on the growing civil and criminal liabilities for RTO dealers regarding identity theft.
APRO Public Affairs Director Richard May followed with an update on rent-to-own's congressional campaign and the recent media and Wall Street attention the industry is receiving through the economic credit crisis. Afterwards, Pennsylvania RTO state lobbyist John O'Connell briefed the group on the volatile state political climate that involves a high-profile investigation of state elected officials regarding ethical violations. The state official investigation is being led by Pennsylvania Attorney General Tom Corbett who addressed the group thereafter.
Corbett is significant to the rent-to-own industry as the Attorney General who did not oppose the state legislature from passing a state law that defined the rent-to-own transaction as a lease. Prior to Corbett's term, Pennsylvania state law defined the rent-to-own transaction as a credit sale virtually eliminating the rent-to-own industry from the state.
Any reconsideration to change the RTO transaction definition from that of a credit sale was blocked by the former attorney general. Corbett held an open mind regarding rent-to-own that ended up with Pennsylvania passing a rent-to-own regulatory bill that balances consumer protections with small business competition. Since the Pennsylvania bill was amended in 1997, Pennsylvania rent-to-own has thrived with competitive small business and corporate rent-to-own hosting the headquarters of rent-to-own's second largest chain, Rent Way, that has since been sold to Rent-A-Center.
The meeting concluded with a seminar on how attitude determines altitude by Colortyme's Bob Bloom. The meeting also held lively discussions moderated and prompted by PARD President Sandi Frye regarding PARD's sponsoring their members attendance to APRO's 2009 legislative conference, PARD's consideration of an organized charitable sponsorship and the tentative scheduling of their 2009 PARD meeting in Harrisburg next October. The PARD members filled the meeting room with 40 attendees representing rent-to-own corporate members, small business rent-to-own and several of rent-to-own's supportive vendors.
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2012 APRO Dave Egan
Legislative Conference
April 17-19, Washington, D.C.
Mark your calendars!
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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here. | |||
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CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE
RTOHQ: The Magazine’s upgraded digital format APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine November-December 2011.
Marketing Matters This year marks the launch of a marketing campaign initiated by APRO to build the rent-to-own customer base. It will be a multi-year endeavor employing multiple strategies. In this and upcoming issues of our magazine, we will address the many facets of marketing that affect our industry.
Striving for an A with the BBB by William E. Freeland Consumers often refer to the Better Business Bureau's ratings to help them make rental and purchasing decisions. National Rent-to-Own's human resource manager outlines the steps every RTO company should pursue to help earn an A+ from the BBB.
Creating an Extraordinary Customer Experience by Bill Keese Apple does it. Southwest Airlines does it. Can the rent-to-own industry also garner a national reputation for exceptional service and, in the process, attract new customers?
BB and BBQ on Beale Street Memphis' reputation for tremendous food, groundbreaking music and Southern charm is well deserved. It's not too early to start planning your trip there next July for APRO's 2012 Rent-to-Own Convention and Trade Show.
Card Talk by Ed Winn III Credit and debit card payments are on the rise in rent-to-own. So are the risks in keeping such transactions secure.
Rent-to-Own Families, Part VI by Kristen Card No, you're not seeing double, or are you? Our latest profiles of kindred colleagues include two sets of twins-the Botkins and the Kimbles. And in Kansas, a son and daughter help their dad keep business running Strong.
Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.
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Association of Progressive Rental Organizations 1504 Robin Hood Trail Austin, Texas 78703 800/204-2776, ext. 103 Fax 512/794-0097 |