 APRO: The Official Voice of the Rent to Own Industry
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 Rent-to-own News
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Rent-to-own News - New York Premier Rental-Purchase store receives Top New Business award in SBA ceremonyBy Dee Dee Yelverton
Premier Rental-Purchase in New York has been recognized as the "Top New Business" by M&T Bank as part of a U.S. Small Business Administration awards ceremony held December 11 at the Syracuse store. Bernard J. Paprocki, U. S. SBA Syracuse district director presented the “Top Commercial Lender of the Year” award to M&T Bank in recognition of the number of loans and amount of money it has lent to small businesses in central New York. M&T Bank and the SBA recognized Premier Rentals as the top new business for M&T Bank in the central New York area. "I am very flattered that they would recognize a small business in the rent-to-own industry as one of their successful stories in its first year of business," says Rick Vadnais, Syracuse, New York, Premier Rental-Purchase store owner. Debra Angarano of M&T Bank says they wanted to recognize the company for its hard work and efficiency.
"Premier Rentals is doing well and we wanted to recognize Rick and his team,” says Angarano. Trooper Earle, Premier president and chief executive officer, is proud of the team's success. "We are very honored," Earle says. "As an SBA approved franchise, we work very hard to make the process of obtaining a loan efficient for our franchisees." Vadnais opened his store in September 2005 and plans to open a second store in the Syracuse area by the end of 2007.
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2012 APRO Dave Egan
Legislative Conference
April 17-19, Washington, D.C.
Mark your calendars!
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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here. | |||
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CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE
RTOHQ: The Magazine’s upgraded digital format APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine November-December 2011.
Marketing Matters This year marks the launch of a marketing campaign initiated by APRO to build the rent-to-own customer base. It will be a multi-year endeavor employing multiple strategies. In this and upcoming issues of our magazine, we will address the many facets of marketing that affect our industry.
Striving for an A with the BBB by William E. Freeland Consumers often refer to the Better Business Bureau's ratings to help them make rental and purchasing decisions. National Rent-to-Own's human resource manager outlines the steps every RTO company should pursue to help earn an A+ from the BBB.
Creating an Extraordinary Customer Experience by Bill Keese Apple does it. Southwest Airlines does it. Can the rent-to-own industry also garner a national reputation for exceptional service and, in the process, attract new customers?
BB and BBQ on Beale Street Memphis' reputation for tremendous food, groundbreaking music and Southern charm is well deserved. It's not too early to start planning your trip there next July for APRO's 2012 Rent-to-Own Convention and Trade Show.
Card Talk by Ed Winn III Credit and debit card payments are on the rise in rent-to-own. So are the risks in keeping such transactions secure.
Rent-to-Own Families, Part VI by Kristen Card No, you're not seeing double, or are you? Our latest profiles of kindred colleagues include two sets of twins-the Botkins and the Kimbles. And in Kansas, a son and daughter help their dad keep business running Strong.
Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.
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Association of Progressive Rental Organizations 1504 Robin Hood Trail Austin, Texas 78703 800/204-2776, ext. 103 Fax 512/794-0097 |